About Chris-S

Hi, @user526518, great questions!    I’ll be enlisting the help of some of our community experts who, throughout their impressive careers, have created countless and highly successful winback emails. @DavidFischerSolutionsForGrowth @ACTIVATE @MelanieDiehl they’ll be able to guide you in the right direction  ... View more

Thanks for sharing @MelanieDiehl!  ... View more

Thanks for sharing @Shafika_Khan, I’m happy to offer feedback.    Strengths: The notice about the move is highly visible and explicitly communicated, ensuring customers are well-informed. I appreciated the addition of an enhanced services section that can be found at the new address. Services are comprehensively listed, promoting customer awareness of your variety of offerings. The announcement of a grand opening event with enticing prizes is a great incentive for customers to come and visit!   Suggestions: Ensure that the call-to-action button is prominent and encourages prompt engagement, for example, "Visit Us Now" or "Explore Our Newest Store". Including a map or exact directions to the new store may also be very helpful. This will make it easy and quick for customers to get to the store. To further generate excitement, you may want to add testimonials or enthusiastic reviews from customers. Let these be clear proof of the amazing quality and great service that make the new location stand out as a place of excellence. In my opinion, your email design is quite effective, and I’d like to extend my congratulations on the opening of your new store. I wish you all the best in your endeavors. ... View more

Welcome to the community @Shafika_Khan and thank you for the wonderful intro.   We have a lot of content to help you support you on your journey. Feel free to check out our New User Area, which offers a lot of getting-started guides and videos. We also have a daily "Ask a Trainer" Daily Drop-In Sessions from 11am EST to 4pm. You can join for free and ask our pros any questions you may have. Learn More   I look forward to seeing you engage in the community and best to your family! ... View more

Welcome @JesseG979, thrilled to have you here. Feel free to reply and comment on this post with your social links to share with the community.  ... View more

Hi @LisaJ078,   Thank you for looking into this. If the contacts network or email system has a security feature that automatically opens and clicks links in emails to check for malicious content, it can generate this type of data. You will notice it when those contacts click on all the poll choices at once, usually within 1-2 minutes of receiving the email.   Our developers are always working to find which programs use this feature, so they can set our system to ignore them. If the click rates keep going crazy, you can reach out to our support team or our tech pros for help. They can chat with you on the phone and check out the emails to see if there's any more info we can get, or figure out if there's a pattern with the contacts' domains that are clicking like bots.   Hope this helps! ... View more

Our Professional Services team, experts at email design sharedDesigning for Impact: Email Template Structures for Non-Profits  recently. This guide masterfully demonstrates the art of crafting emails that resonate with non-profit organizations' unique needs, empowering them to communicate effectively with their target audience. Moreover, it provides insights into the strategic placement of content within the email's structure, ensuring maximum attention and engagement from recipients.   ... View more

Wonderful tips and advice @DavidFischerSolutionsForGrowth and @ACTIVATE. Thank you! ... View more

Hi @LillianB352,   Thanks for posting and welcome to the community. I’ll bring in some of our top Coaches who have been designing newsletters for many years. @ACTIVATE  and @MelanieDiehl and @DavidFischerSolutionsForGrowth they can help and answer any of your questions. ... View more

So, first things first, you gotta figure out your goals. Think about what you want your email marketing to do. Whether you want to sell more things, spread the word about an event, ask for donations, or promote your brand, having clear goals will help you plan.   Start gathering email addresses from different places like your website, social media, and events. You can even offer cool stuff like discounts or special content to get people excited about signing up. This will help your list grow faster.   When you’re writing emails, make them interesting and useful. Use catchy subject lines to get people to open them, and put in clear action steps to help them out. Also, make sure they look good and are easy to read.   ... View more

Creating a content calendar to plan your posts ahead of time will help a ton. This will help ensure you have different types of content each month as well as fresh new content for your audience.   You may focus on different content projects for each month along with popular repeating initiatives. You also want to have Different Content Types: mix up your content with different types, including news, videos, blog posts, infographics, polls, surveys, user-generated content, quotes, or tips.   You may also want to try thematic days (e.g., Motivational Monday, Throwback Thursday) to provide consistency and encourage engagement.   ... View more

Bluey! Also recently started watching Gravity Falls, another hilarious show.   ... View more

My nephew and niece are members of Generation Alpha, and their primary source of information is YouTube. A video constantly plays on the tv, computer, or iPad. Before parting with any of their meticulously saved allowances or pleading for money from their parents or me when they say no.  I’ve noticed they watch very specific YouTube videos before asking.   Unboxing videos: provide a glimpse of what is inside a newly received package, offering an initial peek at the contents. This could range from a new toy or gadget to makeup or any other item. Comparison Videos: these videos show a product against its competitors. They explain the features and benefits, how the person uses it, and their thoughts on the product over another. Review Videos: these content creators sit down and discuss the pros and cons of the item. These meticulously go through each detail, point by point, and tell the stories of whether they love it or hate it.  ... View more

Thanks for sharing @RealtaSnap and @CorinneV7 ! ... View more

Social media management tools can be very useful if used properly. Here are some ways I’ve used these tools in the past for a non-profit: Automate Posts: schedule posts for optimal times when your audience is most active, even if you’re not online. I could find out when our audience was most active online and share our social posts during these times to get more people to engage with our content. From pet adoption photos, donation asks, and much more. Content Calendar: utilize the calendar tools to schedule your content ahead of time, guaranteeing a steady posting routine and preventing unexpected rushes. As the adopt-a-thon drew near, I made it a priority to schedule posts for the event period in case I was unable to do so during the actual event. Track Metrics: Utilize tools to monitor the performance of your posts. By doing so, you can analyze the level of engagement, clicks, and followers your posts receive. This allows for a better understanding of which content resonates with your audience. It was evident that our most successful post was one featuring family pictures of adopted pets. Instead of soliciting donations of pet supplies, we opted to share an Amazon wishlist, making it easier for people to contribute specific items needed by the animal shelter.  ... View more

When I’m not playing board games, I’m always hanging out with my dogs as well @JulieL26 🐶 ​here’s a picture of them. I make up songs for them and sing, but they usually howl until I stop 😂 ... View more

Welcome @JulieL26, welcome to the community!   It can be a bit intimidating to learn everything at once. I recommend one step at a time. Is there something specific you are looking for help with?   A great place to start is our New Hub, which walks you through getting your account setup step by step. ... View more

Cookies, my one weakness! ... View more

Wow, this is great information @user537165 . Thanks for sharing! ... View more

Hi @RealtaSnap welcome and thanks for sharing!   I really enjoyed the layout of this email; it’s highly effective and perfectly branded. Positive Aspects: - Attractive Design: using high-quality visuals and a clean format effectively showcases the range of services available. - Branding: the consistent use of the company’s logo, colors, and fonts reinforces its brand identity. - Clear Incentive: The prominent display of a 10% discount promotion encourages immediate action.   Areas for Improvement: - Call to Action (CTA): The CTA could be more prominent and action-oriented, such as "Book Now & Save 10%". - Text Organization: breaking up longer paragraphs of text can improve readability. - Social Proof: including testimonials or reviews can help build trust with potential customers.   These are just some of my suggestions to use if you see fit.    Additinally if you want to promote your social media links or webiste feel free to share them on this post.     ... View more

Welcome to the community @RealtaSnap    If you are looking for a chance to promote your social media and business links, feel free to share here! ... View more

Thanks for the detailed explanation of common lead nurturing mistakes and solutions. Your insights are very valuable. I especially enjoyed what you said about lead segmentation and personalization. Those things can really change how well we connect with our audience.   I agree that talking to our audience regularly and giving them useful information is very important. It’s easy to forget about these things, but they’re key to building trust and keeping leads interested.   The tips you gave about using automation tools and creating high-quality, relevant content are practical and easy to follow. I’ll definitely look into those strategies.   Thanks again for sharing these tips! ... View more

Hello David,   I appreciate your insightful advice! I agree that the timing can significantly affect the open and response rates. Your point also serves as a valuable reminder that while general guidelines can be useful, conducting experiments with various timings and evaluating the outcomes is crucial in determining the most effective approach for your particular audience. Thank you for sharing!  ... View more

While I may not consider myself a specialist in events, we do have well-crafted resources that can effectively steer you. Additionally, within our community, there are numerous highly skilled individuals with years of expertise who can provide tailored suggestions.   Review the Benefits of Event Marketing and How to Add it to Your Account  Learn Best Practices and be Inspired by Event Ideas  Create a New Event to Drive Registration  Promote Your Events on Multiple Channels  ... View more

Thanks for sharing @user537165 !  ... View more

Way to go @ACTIVATE! Thanks for all you do in the community.   ... View more

I am on a peanut butter and jelly kick right now 😂 ... View more

@NatureWalkatSeagrove you’re more than welcome to submit an idea for this feature in our ideation section of the community.  ... View more

Glad to hear it @MarieN00!  ... View more