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Re: Subscriber Profile - Status changed to: Voting...

by Administrator in Product Ideas
‎10-07-2019 04:31 PM
‎10-07-2019 04:31 PM
Hi @EdwardS28320. This is a great idea! I can see how it would be useful to have a dropdown field on the update profile form. I'll open this up for voting. ... View more

Re: Mobile Optimization - Status changed to: Open ...

by Administrator in Product Ideas
‎10-07-2019 04:01 PM
‎10-07-2019 04:01 PM
Hi @EmilyD950. What parts of the site were you not seeing as optimized for mobile? While we strive to have our customers work on the device of their choosing, for the best experience, we recommend working on a desktop or laptop or downloading our mobile app.  ... View more

Re: Email reports - Status changed to: Voting Open

by Administrator in Product Ideas
‎10-07-2019 03:50 PM
‎10-07-2019 03:50 PM
Thank you so much @GaryF31. This is very helpful! I'll open your idea up for voting. ... View more

Re: Develop your app better - Status changed to: O...

by Administrator in Product Ideas
‎10-07-2019 03:48 PM
‎10-07-2019 03:48 PM
Hi @CarieS. I'm so sorry if you've been having trouble scheduling your emails! You can schedule drafts created either on the desktop or on the app, however you cannot make edits to emails created using our editor on the desktop. Were you trying to make edits to a draft before sending? Where was the draft created (desktop or app)? What glitch were you experiencing?  ... View more

Re: Insecure/ uncomfortable Billing and payment - ...

by Administrator in Product Ideas
‎10-07-2019 03:23 PM
‎10-07-2019 03:23 PM
Hi @user62374. We're sorry you feel this way. We bill you monthly as we are a recurring service and this is part of the Terms and Conditions that you agreed to upon signing up with us. If you are concerned about the security of your credit card information, you can review our Knowledge Base article.  ... View more

Re: Why was I billed when it was a free trial? - S...

by Administrator in Product Ideas
‎10-07-2019 03:05 PM
‎10-07-2019 03:05 PM
Hello @user869386 . I apologize for the delay in our reply. We are unable to assist you with your billing request here in the Community. Please call our Billing team and they will be able to review this charge.  ... View more

Re: Email reports - Status changed to: Open Questi...

by Administrator in Product Ideas
‎10-07-2019 12:58 PM
‎10-07-2019 12:58 PM
Hi @GaryF31. That's a great idea! What type of information would you like to see in this monthly or quarterly reporting? Would it be similar to what you see on the Reporting page with the graph depicting the open and click rate trends? ... View more