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Re: Credit Card Payment - Status changed to: Open ...

by Administrator in Product Ideas
‎10-14-2019 07:53 AM
‎10-14-2019 07:53 AM
Hi @NathanW069 . It looks like you were able to update the credit card information on file. You are correct that this information isn't shown after logging in, but instead is found under My Account after clicking your name. Were you looking for a My Account link along the toolbar or maybe a banner? ... View more

Re: Resend to takes me to an ad - why? - Status ch...

by Administrator in Product Ideas
‎10-10-2019 05:43 PM
‎10-10-2019 05:43 PM
Hi @GeorgeTaylorLMFT. What page did you see this ad on? What resend option were you taking, maybe automated resend to non-openers or resending to a new list? You have a few different recent campaigns in your account (email, legacy email, event) so any additional information would be helpful ... View more

Re: Worst Service Ever Povided - Status changed to...

by Administrator in Product Ideas
‎10-10-2019 01:30 PM
‎10-10-2019 01:30 PM
Hello @NancyW41326. I'm so sorry for the experience that you had with our Support team. I have sent over feedback to the appropriate people and this call will be reviewed. If you need further assistance, please don't hesitate to reach out.   ... View more

Re: Phone call follow-up. - Status changed to: Clo...

by Administrator in Product Ideas
‎10-10-2019 12:07 PM
‎10-10-2019 12:07 PM
Thank you for bringing this to our attention @RyanF914. I'll forward your feedback to the appropriate team. ... View more

Re: Grammarly application

by Administrator in Product Ideas
‎10-10-2019 10:53 AM
‎10-10-2019 10:53 AM
Hi @sarah001. I don't have any information to share about a spell check feature in the editor but most browsers have a built-in spell check feature that you can use.   ... View more

Re: No Decline Field - Status changed to: Open Que...

by Administrator in Product Ideas
‎10-10-2019 09:28 AM
‎10-10-2019 09:28 AM
Hi Harry. I saw you had a draft event created in your account. The decline option will only show in an event invitation to send out to your contact list. This is created after you make the event live and the decline option will not show on the landing page.  ... View more

Re: Activity report? - Status changed to: Closed -...

by Administrator in Product Ideas
‎10-10-2019 09:15 AM
‎10-10-2019 09:15 AM
Reply from @TerriMc    We figured out the bottom footer! Thanks! Andrea Great! I see you also followed up with some additional questions about your reporting so we'll follow up there to keep this conversation on topic. I'll close this idea since you are able to edit the footer.  ... View more

Re: Activity report? - Status changed to: Open Que...

by Administrator in Product Ideas
‎10-09-2019 03:48 PM
‎10-09-2019 03:48 PM
Hi @TerriMc. Where in your account were you not seeing the ability to edit your footer?   ... View more

Re: Calendar Holidays - Status changed to: Voting ...

by Administrator in Product Ideas
‎10-09-2019 03:26 PM
‎10-09-2019 03:26 PM
Hi @BeitHallel. That's a great idea! I'll open this up for voting so other users can vote on it.  ... View more

Re: Segmenting - Status changed to: New

by Administrator in Product Ideas
‎10-09-2019 03:19 PM
‎10-09-2019 03:19 PM
Hello @Albany. Thank you so much for the feedback about our Segment feature. How far back were you looking to pull data from when adding a criteria section under Contact Activity? What criteria were you using?   Also, for segmenting "a list based on belonging to another list", could you explain this more? Were you looking for an AND option so you could filter contacts who belong to two lists or maybe filter those who belong to one list but not another? Any examples you could provide here would be very helpful so I can send it over to the correct team. ... View more

Re: how to segment users based on device - Status ...

by Administrator in Product Ideas
‎10-09-2019 08:46 AM
‎10-09-2019 08:46 AM
Hi @user7149. While this option isn't currently available in our Segments feature, I'll track this feedback for you.  ... View more

Re: Great Job!!! - Status changed to: Closed - No ...

by Administrator in Product Ideas
‎10-09-2019 08:14 AM
‎10-09-2019 08:14 AM
Thank you so much for the kind feedback @AlanD833!  ... View more

Re: Business Categories - Status changed to: Open ...

by Administrator in Product Ideas
‎10-08-2019 03:52 PM
‎10-08-2019 03:52 PM
Hi @CatP1. Thank you for your feedback! Is this industry something you'd expect to see under My Account > Business Profile or maybe as a keyword when choosing a template?  ... View more

Re: Hitting the back button logs you out - Status ...

by Administrator in Product Ideas
‎10-08-2019 03:46 PM
‎10-08-2019 03:46 PM
Hi @SarahAlbracht. I wasn't able to replicate this experience in my own account. Do you know what other pages/areas in your account you saw this happening in, such as Contacts or Reporting? Did you have multiple account tabs open in your browser? ... View more