About Caitlin_M

Frankie_P · ‎08-01-2022

Thank you for your patience as we looked into this! The good news is we have received with updates made in our templates a campaign does allow the use of multiple profiles for the same social network. In the meantime, please feel free to comment or vote on any of the other open ideas to let us know what you would like to see.

Caitlin_M · ‎07-29-2022

At this time, we do not have plans to include forwarding reporting when viewing a campaign. If we hear anything in the future regarding this feature request, we will update the thread.

Frankie_P · ‎07-25-2022

Hello everyone. With the changes being made to our Feedback flow, we are changing this status to Not Currently Planned. At this time, we do not have plans to include this type of functionality due to the low number of tracks from other customers and the prioritization of other ideas. If we hear anything in the future regarding this feature request, we will update the thread. If we hear anything in the future regarding this feature request, we will update the thread.

Caitlin_M · ‎07-25-2022

Hi @FirstNameL337554. I see you talked with our Support team this morning about the messaging you were seeing in your account. I wasn't able to see any specific notes on your case or troubleshooting that was done. If you need further assistance, please let us know.

Caitlin_M · ‎07-22-2022

Hi @JF4NY. When connecting an Instagram account to your Constant Contact account, you will need to sign in to your personal Facebook account. This will not give us permission to post on your personal account and is only used to access the Facebook page connected to the Instagram account. You will need to make sure the Instagram account you are looking to connect is: 1) An Instagram business page 2) Connected to the Facebook business page You will also need to ensure your personal Facebook account has administrative access to the business page.

Caitlin_M · ‎07-21-2022

Hi @SandraS886. Only the number of guests will show on the event dashboard. Under View/Manage Registrants, you can click on the registrant details to see more information on their guest.

Caitlin_M · ‎07-21-2022

Hi @WorkSocialAHC. Since we do not know which contact should not be receiving your emails, it's hard to determine what our next steps should be. It's possible that if they are a recipient of a role address (such as info@ or admin@), they would be receiving an email they did not opt in to. Could you please email us at communitysupport(at)constantcontact(dot)com with the contact's email address and what list they are not on?

Caitlin_M · ‎07-20-2022

Hi @LMarcinelli. At this time, there isn't an external, shareable URL to display survey results. We have an open request to have this feature implemented within the survey tool and I would encourage you to comment or click the thumbs-up icon on the post. This way, you will be notified if we have updates to share.

Caitlin_M · ‎07-20-2022

Hi Paul. Were you attempting to share an email directly to the group from within your account using Social Posts? Facebook groups cannot be synced through accounts, only Facebook business Pages. You will need to manually share the permanent URL for the campaign instead.

Caitlin_M · ‎07-19-2022

While the subject and preheader will show on the Email Details page, we do not have plans to include other information such as teaser text.

Caitlin_M · ‎07-19-2022

We're updating the status of this idea to more accurately reflect its current status with our engineering team and also made slight changes to the subject line in order for it to be more easily found. At this time, automated series are not able to restart once they have ended. We can't guarantee a commitment for this to change in the future but it should indicate some awareness that we have heard your feedback and could be taken under consideration for a future release.

Caitlin_M · ‎07-19-2022

At this time, we do not have plans to allow for sorting date or time information when viewing Survey reporting for text responses. Reporting will show the date/time in a column with the most recent response appearing at the top.

Caitlin_M · ‎07-19-2022

An update was made to the Reporting page that allows for the addition and editing of notes when clicking on a contact!

Caitlin_M · ‎07-19-2022

We do not have plans at this time to include sorting based on percentages when viewing campaign reporting. If we hear anything in the future regarding this feature request, we will update the thread.

Caitlin_M · ‎07-19-2022

With our Contact Redesign, we removed the Middle Name field that was used in previous versions. There are no plans to reintroduce this field due to other priorities within the product. If we hear any updates, we will provide them in this thread.

Caitlin_M · ‎07-18-2022

At this time, we do not have plans to include block reformatting or reordering in the editor. Any changes will need to be done manually. If we hear anything in the future regarding this feature request, we will update the thread.

Caitlin_M · ‎07-18-2022

At this time, we do not plan to create reporting based on a segment that would show the total number of opens, clicks, etc. If we hear anything in the future regarding this feature request, we will update the thread.

Caitlin_M · ‎07-18-2022

We're updating the status of this idea to more accurately reflect its current status with our engineering team and also made slight changes to the subject line in order for it to be more easily found. At this time, we do not have an update to share as we are continuing to convert templates to our cross-platform editor which will allow us to focus on making updates specific to it. We can't guarantee a commitment to deliver on this feature request but it should indicate some awareness that we have heard your feedback and could be taken under consideration for a future release.

Caitlin_M · ‎07-18-2022

We do not currently have plans to provide additional customization of our inline forms or the sign-up button included in them. As a workaround, you can use the URL for a landing page and create a button outside of your account that best matches your branding, such as Button Factory and insert it onto your site.

Caitlin_M · ‎07-15-2022

We're updating the status of this idea to more accurately reflect its current status with our engineering team and also made slight changes to the subject line in order for it to be more easily found. We can't guarantee a commitment to deliver on this request regarding user roles but it should indicate some awareness that we have heard your feedback and could be taken under consideration for a future release.

Caitlin_M · ‎07-15-2022

We're updating the status of this idea to more accurately reflect its current status with our engineering team and also made slight changes to the subject line in order for it to be more easily found. We can't guarantee a commitment to deliver on this request for easier navigation between child accounts but it should indicate some awareness that we have heard your feedback and could be taken under consideration for a future release.

Caitlin_M · ‎07-15-2022

Hello @MarketerL2850. Please review our Professional Services page for a full listing of what our designers can do for you. There are request forms for each service that you can use to get in contact with a designer.

Caitlin_M · ‎07-14-2022

We're updating the status of this idea to more accurately reflect its current status with our engineering team and also made slight changes to the subject line in order for it to be more easily found. We can't guarantee a commitment to deliver on this feature request but it should indicate some awareness that we have heard your feedback and could be taken under consideration for a future release.

Caitlin_M · ‎07-14-2022

We have not heard back from you for clarification on how you were expecting the subject to appear in a social post. As Frankie mentioned, the current view of a social post does have the subject line appearing underneath the image, as you were requesting in your post. We will be closing this idea. If you wish to follow up, you can reply to this post.

Caitlin_M · ‎07-14-2022

All emails sent from Constant Contact must be in compliance with CAN-SPAM laws. This compliance must include an opt-out feature such as an unsubscribe link and we do not permit the removal of the link in any email sent. You will need to look towards other tools to create your internal emails, such as your business' email client. You can continue to use Constant Contact for your other communications.

Caitlin_M · ‎07-13-2022

At this time, we do not have plans to allow for prescheduling campaigns within the editor. This can be accomplished when using the marketing calendar. If we hear anything in the future regarding this feature request, we will update the thread.

Caitlin_M · ‎07-13-2022

We're updating the status of this idea to more accurately reflect its current status with our engineering team and also made slight changes to the subject line in order for it to be more easily found. We can't guarantee a commitment to deliver on this feature request for our automated birthday emails but it should indicate some awareness that we have heard your feedback and could be taken under consideration for a future release.

Caitlin_M · ‎07-11-2022

At this time, we do not have plans to allow for changes or adjustments to the date format in a contact field. If we hear anything in the future regarding this feature request, we will update the thread.

Caitlin_M · ‎07-11-2022

At this time, we do not have plans to include this kind of list growth reporting in accounts. If we hear anything in the future regarding this feature request, we will update the thread.

Caitlin_M · ‎07-11-2022

Since we did not hear back from you, we will be closing this post. If you would like to reply with the requested information, we can reopen this post so it can be further tracked and addressed.

Re: Use A Specific Social Media Icon Multiple Time...

Re: View forwarding reporting - Status changed to:...

Re: Keep Top Nav Action Bar In Place When Scrollin...

Re: Cannot Save

Re: Social

Re: Registration

Re: My mails reaching a contact every time which i...

Re: survey

Re: social media post -specifically FB

Re: Preview Past Subject Lines and Text - Status c...

Re: Make automated campaigns re-startable - Status...

Re: Need Date Column For "Text Answers" in Questio...

Re: Adding notes for a contacts from reporting - S...

Re: Compare reporting based on percentage - Status...

Re: Middle Name fields are not searchable - Status...

Re: Block layout switch option - Status changed to...

Re: Find top engaged contacts - Status changed to:...

Re: Set color of block border independently from c...

Re: Edit button on inline forms - Status changed t...

Re: Allow Account Owners to Edit User Role's Infor...

Re: Easier navigation when working partner console...

Re: Email Template Design

Re: Ability to attach multiple links to a single i...

Re: Social Share Headline Display - Status changed...

Re: Needs to Add Operational Email Functionality -...

Re: Select future date and time on a draft - Statu...

Re: Send multiple birthday emails to one contact -...

Re: Date Contact Merge Fields - Status changed to:...

Re: Constant Contact - Email List 24H | 30D | 90D ...

Re: "User Email" vs "Username"? - Status changed t...

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