I have the same issue and so do several of my colleagues also using Constant Contact. I already reported it once and was told (apparently disingenously) that there were no issues, which is not the case. Given that we are paying for sending messages that are not actually being sent because they are allegedly SUSPENDED, this issue needs to be addressed asap. This is not a billing issue - this is charging for services not actually being provided. Plus, given the bugs in the contact mgmt system, I will not remove the SUSPENDED contacts without being able to export them first, so I'm forced to leave the contacts in my account and pay for messages that are not actually being sent at all. Why hasn't this been fixed yet?
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