My contacts have all been assigned tags and email lists, but those columns are blank when creating any report. The only way I can have a "tag" show up is by editing the contact, scrolling all the way down to the "Custom Fields" area and typing into the Tag or Email List text box. No dropdown to pick from either. What am I doing wrong? ... View more

I have a spreadsheet of contacts that I downloaded from CC and changed some company names, titles and some of the tags and lists. (All email addresses were not touched.)    Tried to import it back into CC, knowing that it should make the updates to the existing contacts. However, when I try to import it needs me to pick a list and a tag, and whether they are implied or express. This info is all in the spreadsheet. As they are all different, I don't want to lump them all in one list or with one tag, I want it to pull from the spreadsheet. I can't get past that page to continue without choosing something.    What am I doing wrong?  ... View more