Hi Nick,   Thank you for your detailed feedback and suggestions. I'm actively working on the website and aim to have it completed within the next 7 days.   Regarding the send frequency, I completely agree that it's a variable aspect and largely depends on the industry and audience. I'll make sure to add our business industry to our account to get more relevant insights. It's a great idea to compare our performance with industry averages, especially as we're just starting and gathering data.   For the email strategy, I appreciate the advice on potentially resending the email to those who didn't open it initially. I’ll definitely consider a follow-up email that highlights the store's interior and expanded services, though I'll be cautious about the frequency.   Thank you for pointing out the issue with the links on the website. I'm aware of it and working on resolving that as part of the current updates. Once the site is fully functional, I'll ensure that each section correctly links to the intended pages.   Your feedback is invaluable, and I’m excited to implement these changes. I'll keep you updated as the website progresses and would love to hear more of your thoughts. Your insights are like lightning bolts—they're helping me improve and get better with each step! ... View more

Hi Nick, Thank you for the detailed feedback—I really appreciate it!   I agree that making the address link more obvious and adding a clickable logo at the top would improve the email. I'll also streamline the fonts and adjust the color usage to align better with our brand.   I’m planning to send a follow-up email next week with interior images and your suggested improvements. Do you think that’s a good idea, or could it be too soon for the same contact list? In your experience, is once a week or twice a week more effective?   Thanks again for your insights!   Best regards, ... View more

Dear Chris, Thank you so much for your thoughtful feedback and kind words about the announcement!  I appreciate your suggestions and will definitely consider them for future communications. Enhancing the call-to-action button and including a map or detailed directions are great ideas that could further improve the customer experience. I also love the idea of adding testimonials to build excitement and trust in the new store.   Once again, thank you for your feedback and well wishes. Your insights are invaluable as we continue to refine our approach.   Best regards, Shafika ... View more

Hi everyone!   My name is Shafika Khan, and I'm thrilled to be part of this wonderful community. I’m the Business Development Manager and Creative Team Head at LBG Print Shop, where I bring over 30 years of printing experience to the table. My passion for design drives everything I do, and I love helping our clients bring their creative visions to life through print.   One of the most fulfilling aspects of my work is the balance between creativity and strategy. Leading our team and seeing projects evolve from concept to completion is something I truly cherish.   Outside of work, I’m blessed with a loving family. My husband, Kamran, has been my unwavering support system throughout my journey in running our SME. Together, we’re raising our two bundles of joy—Yousuf, who is 16, and Malaika, who is 9. They bring so much happiness and inspiration into my life.   In addition to my work and family, I have a wide range of passions. I love photography, traveling, reading books, cooking, graphic design, painting, and going on adventure trips. These interests keep my creativity alive and often inspire the work I do. I’m excited to connect with all of you, share experiences, and learn from each other. Let’s collaborate and grow together!   Best regards, Shafika Khan LBG Print Shop ... View more

Hi Nick! Thanks for the warm welcome, and BIG Congratulations on the new addition to your family! As a mother of two, I can completely relate to the joy (and lack of sleep) that comes with welcoming a little one into the world. It’s a whirlwind, but it’s the most rewarding experience. Your journey at Constant Contact is impressive, and as someone who loves both creativity and adventure, I can definitely relate to your passions for digital art and rock climbing. Looking forward to connecting more! Best, Shafika Khan ... View more