About Caitlin_M

Caitlin_M · ‎07-06-2024

Hi @CyndyC4. I took a look at the bounces and saw two contacts had a vacation/auto-reply set which we consider a bounce/unsuccessful delivery. When I viewed their engagement, they both opened the email after the bounce was recorded so technically, they are recorded twice in the reporting, once as a bounce and once as an open.

Caitlin_M · ‎07-06-2024

Hi @JoeCharlesNJ. You can! With a lead generation landing page, you can offer a free download to website visitors after they provide their information.

Caitlin_M · ‎07-06-2024

Hi @user823698. Had you previously used our Archive tool? There was a very old version of the archive with a dedicated URL that would show saved campaigns but that tool was retired and the page is no longer supported or able to be updated. We now have an embeddable Archive widget to show saved campaigns on your website. It's not a webpage but it allows your website visitors to see your most recently archived campaigns.

Caitlin_M · ‎07-06-2024

Hi @KellyM00. It depends on if the page is active or not. If it hasn't been published at all, you can remove questions by clicking on the question block and clicking the trash icon in the toolbar. However, if the page was published and activated, survey questions cannot be removed at that point.

Caitlin_M · ‎07-06-2024

Hi @RoslynK7. Were you not able to click the link in my reply? The link should work. I checked your account and was able to create a custom landing page.

Caitlin_M · ‎07-06-2024

Hi @JeffG6737. Is this occurring on the same network as well? William mentioned multiple causes of why this can occur, like VPNs or security programs. If you are using a VPN, try turning it off or connecting to a different network. If you are still experiencing loading issues, please contact our Support team who can do live troubleshooting with you that we cannot conduct in the Community.

Caitlin_M · ‎07-06-2024

Hi @user47512. Constant Contact does not offer domain services. You can customize the URL to contain the domain name, but it's not connected.

Caitlin_M · ‎07-03-2024

This request is related to our legacy Event tool which has been retired as of June 2024. The updated event tool allows events to be created up to five years in advance.

Caitlin_M · ‎07-03-2024

Thank you for the idea. At this time, there are no plans to introduce more options for security questions.

MacEgel · ‎07-03-2024

When I log in, my new (?) landing page has somehow become the Sending Page from an email from a month or two ago. @https://app.constantcontact.com/pages/campaigns/email-details/details/activity/5e995a94-c7ea-4b29-bc20-7a3949ac0eb0 Interestingly enough, this appears to only happen to Safari 17.5. FireFox logon seems to be normal. While novel, it has gotten a bit old. I'll take most anything else! Thank you, Cliff Cliff

Caitlin_M · ‎07-03-2024

Thank you for your participation in this post. At this time, we do not have plans to add more backgrounds to the editor.

Caitlin_M · ‎07-03-2024

Thank you for the idea. At this time, we do not have plans to turn off or include a toggle for the automated image.

Caitlin_M · ‎07-03-2024

Thank you for the idea and comments. We do not have plans at this time to include any text version editing functionality in the cross-platform editor.

Caitlin_M · ‎07-03-2024

Hi all. All templates include a border customization feature. Examples of changes that can be made are the color, size, and style of the border. Please see this article from our Knowledge Base that explains more about customizing the border in a campaign.

Caitlin_M · ‎07-02-2024

Thank you for the idea. At this time, we do not have plans to introduce more customization to the contact growth report.

Caitlin_M · ‎07-02-2024

Thank you for the idea. At this time, the request to have resends shown on the calendar view is not on our roadmap. If there are any changes in the future, we'll share them here.

Caitlin_M · ‎07-02-2024

Since we have not received any additional reports from the poster or other customers, we are closing this idea. Welcome series will only be sent to new contacts. If a contact previously existed in your account, our system does not recognize them as new.

Caitlin_M · ‎07-02-2024

Since we have not heard back from the original poster or collected any requested information, we are closing this post for commenting. If you experience this issue, please post on our Questions and Discussions board. This board is for feature requests, not account support.

Caitlin_M · ‎07-02-2024

This idea was related to our legacy event tool. At this time, registrations cannot be edited to remove or add guests or the amount of tickets. Please comment on the following feature request for the updated event tool as we will be closing this for future comments: Ability to add or remove a guest to/from a registrant

Caitlin_M · ‎07-02-2024

This idea was related to our legacy event tool. We have introduced a new updated tool that has a resend to non-openers option for event invitations. As mentioned below, for feedback on design options, we ask you to share your detailed feedback on its feature request thread.

Caitlin_M · ‎07-02-2024

This behavior was seen in our previous third-generation editor. It was fixed with the cross-platform editor. It has also been fixed with the custom code editor.

Caitlin_M · ‎07-02-2024

Thank you for the idea. This feature request is not on our current roadmap.

Caitlin_M · ‎07-01-2024

This idea relates to our legacy Event tool which has been retired as of June 2024. To leave Event feedback, please visit this page and click Suggest an Idea.

Caitlin_M · ‎07-01-2024

This idea relates to our legacy Event tool which has been decommissioned as of June 2024. If you choose to allow registrants to add themselves to your list, the form will appear in alphabetical order when customizing the event registration page.

Caitlin_M · ‎07-01-2024

At this time, this feature is not planned to be implemented in the birthday email feature.

Caitlin_M · ‎07-01-2024

We do not have plans to allow for customization to a field name within the landing page builder/editor. If you need to edit the name of a custom field, or add a new one, this can be done through the Contacts tab.

Caitlin_M · ‎07-01-2024

At this time, we will not be offering the ability to turn off link tracking. There is a security risk with this request. The feature could be exploited by accounts who send spam and malware and we would not be able to break the link.

Caitlin_M · ‎07-01-2024

The Shopify abandoned cart email now uses an advanced editor that includes more customization that was not available when it was first introduced. We are closing this post for future commenting.

user9090 · ‎07-01-2024

I really like your suggestions, and I have been concerned about the size of the headers and how long it takes people to scroll through the newsletter, so I'll be using your tips. Thanks!

Caitlin_M · ‎06-28-2024

At this time, the request to have a redirect function for legacy landing pages is not on our roadmap.

Re: Reporting error

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Re: URL where past campaigns are stored?

Re: Create a Survey Page How to delete a question

Re: Home care agency

Re: In edit mode issues on web builder, constant r...

Re: Connect domain to Landing page

Re: Allowing an Event Registration More Than 1 Yea...

Re: More options for security questions - Status c...

Re: Choose what screen comes up after login

Re: More background pattern options - Status chang...

Re: Option to turn on/off automated creation of im...

Re: Ability to Edit Text Version of Email - Status...

Re: Customize border in template - Status changed ...

Re: More date and customization in contact growth ...

Re: Show Re-Sends on Calendar view - Status change...

Re: Integrate welcome series with 3rd party apps -...

Re: "Exclude by Tag" actually sends to the tag ins...

Re: Ability to add or remove guests after someone ...

Re: Ability to resend event invitations - Status c...

Re: Header option disappears when clicking outside...

Re: Pin a campaign to the top of the list - Status...

Re: Event Registration Form- Payment Method Field ...

Re: Choosing list for Event JMML shows lists out o...

Re: Select sending window for automated birthday e...

Re: Rename field headers in the Sign Up forms - St...

Re: Turn off link tracking in campaigns - Status c...

Re: More editing options for the Shopify abandoned...

Re: Monthly Newsletter Feedback

Re: Disable or redirect landing page after cancell...

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