About Frankie_P

Frankie_P · ‎01-11-2021

Hi @OntarioEquestrianF thanks for following up with these details! We have opened up your idea so other users can weigh in as well.

Frankie_P · ‎01-11-2021

Hi @RoyT625 thank you for sharing this feedback with us! Have you tried using our Basic Letter template? This email template does not automatically come with designs or any animations. Does this template fit your needs? In the meantime I have merged your comment into a thread focused on requesting more template options.

Frankie_P · ‎01-07-2021

Hi @BobbyDean where in your contacts are you looking for the option to search your contacts by email address? Are you looking to search by the full email address or only part of the address?

Frankie_P · ‎01-07-2021

Hi @NHCHousers the good news is the Reporting page of an email campaign does still offer the ability to see the amount of clicks by link. Does this fit what you were looking for?

Frankie_P · ‎01-07-2021

Hi @CSEAChapter244 are you looking to preview your survey to test the URL before sending? Or are you looking to preview the survey invite email that is sent to contacts?

Frankie_P · ‎01-07-2021

Hi @MeredithC970 which of the sign-up forms we provide would you like to update? What changes are you looking to make on it?

Frankie_P · ‎01-07-2021

Hi @SarahG973 how does the inline forms we provide not fit the branding of your website? What changes would you be looking to make on these forms to integrate easier?

Frankie_P · ‎01-07-2021

Hi @JohnK140 thanks for sharing this feedback with us! We have opened up your idea so other users can weigh in on this as well.

Frankie_P · ‎01-04-2021

Hi @FrostwoodCIA-Houston thanks for sharing this feedback! Our previous Second Generation Editor did not offer the ability of automatically making the name of a campaign the subject line. However receiving a prompt to update the subject line on a copied email campaign is a feature request we are currently tracking. Because of this we have merged your post into the correct thread.

Frankie_P · ‎01-04-2021

Hi @TinaW480 you mentioned wanting to edit an email before it sends out again. Are you looking to edit an email that is scheduled to automatically resend to non-openers?

Frankie_P · ‎01-04-2021

Hi @ThomasM5394 are you looking to update the landing page sign-up form in your account to not include the words "free offer?"

Frankie_P · ‎01-04-2021

Hi @PatrickD33 we're sorry to hear you're unable to work in your account as easily as you should! What exactly are you experiencing?

Frankie_P · ‎01-04-2021

Hi @SherriH381 how exactly are you looking to integrate your Constant Contact account with Outlook 2019?

Frankie_P · ‎01-04-2021

Hi @ShopaBagb we're sorry to hear this! Where did you access this survey? Was it the business profile of your account? If so, it's important to point out once your Business Profile is up to date, when you check the reporting for your email you'll see how you compare to other industries when you see the My Reports.

Frankie_P · ‎01-04-2021

Hi @BrianH2299 how are you expecting to download a copy of your draft email? Currently users have this ability in the preview window of a draft email.

Frankie_P · ‎01-04-2021

Hi @MarcT27 thanks for sharing this idea! We have opened up your feature request so other users can weigh in as well.

Frankie_P · ‎01-04-2021

Hi @RobinD69980 thanks for sharing this feedback! How would you expect to locate your contact's engagement? Currently you must click into the contact, and then onto the contact's engagement tab to view these details.

Frankie_P · ‎12-30-2020

Hi @MichaelL743 thanks for sharing this feedback with us! What browser were you working in? Also, was your zoom settings set to 100% or a different amount?

Frankie_P · ‎12-30-2020

Hi @PresidentC7 what about our site do you find not easy to navigate? What are you looking to accomplish in your account? And how would you have expected to navigate to this?

Frankie_P · ‎12-30-2020

Hi @ShaneR0 where in your account are you looking for this support option? Are you still in need of assistance?

Frankie_P · ‎12-30-2020

Hi @iPOP what about the delivery of your email series are you trying to edit? For instance the order of your emails, the day/time of week it’s sent?

Frankie_P · ‎12-30-2020

Hi @OntarioEquestrianF are you looking for all pervious subject lines to display on a single campaign’s detail page or just the subject line from that email? Also, what type of preview text would you like to see on this page?

Frankie_P · ‎12-30-2020

Hi @ElizabethL556 what changes in our mobile version were you not expecting to see? How would you expect this to display instead?

Frankie_P · ‎12-29-2020

Hi @AdamM5599 we're so sorry to hear this is the experience you've had with your trial account! This is definitely not the experience we want our users to have. We have both updated the contact preferences on your account to stop these calls and submitted feedback on this agent to the appropriate teams on your behalf.

Frankie_P · ‎12-29-2020

Hi @PattyP51 we're sorry to hear you feel this way about the changes we have made in our system! What specific changes do you find to not be intuitive? Having any details on this or what steps you would like to see instead is helpful information to pass on to our Product Team.

Frankie_P · ‎12-29-2020

Hi @JoyceK82 we'd be happy to help point you in the right direction for this! What exactly are you experiencing with trying to work in your account?

Frankie_P · ‎12-18-2020

Hi @RosemaryL7 thanks for sharing this feedback with us! I can understand how helpful it would be to add an image into a folder by right clicking on the images itself. But the good news is users do have the ability to move images by clicking on the image icon itself and dragging it to the desired folder on the right-hand side. Are you unable to do this when viewing images in the Library tab of your account?

Frankie_P · ‎12-17-2020

Hi @SandraBKChamber thank you for sharing this feedback with us! We have tracked your feature request to the appropriate teams and opened this idea up so other users can weigh in as well.

Frankie_P · ‎12-17-2020

Hi @sylvina thank you for sharing this feedback with us! What resend capabilities are you looking for on your email campaigns? While there is the option to select "Resend to Non-Openers" the "Resend to" feature is still available as well. How does this feature not fit your needs?

Frankie_P · ‎12-17-2020

Hi @AnnW58 thanks for sharing this feedback with us! We have opened up your idea so other users can weigh in on this as well.

Re: Subject Lines and Preview Text - Status change...

Re: Need more template options

Re: Contacts - Status changed to: Open Questions

Re: User interface - Status changed to: Open Quest...

Re: share your survey - Status changed to: Open Qu...

Re: Yuck - Status changed to: Open Questions

Re: Squarespace integration - Status changed to: O...

Re: Allow update of some Contact fields when Conta...

Re: don't like the extra step required for email s...

Re: edit my mistake before it goes out again!!!!!!...

Re: Landing page - Status changed to: Open Questio...

Re: NOT WORKING PROPERLY! - Status changed to: Ope...

Re: integration for outlook 2019 - Status changed ...

Re: Compare me to others in my industry - Status c...

Re: PDF Downloads - Status changed to: Open Questi...

Re: Reporting for New Contacts should include ALL ...

Re: changes to contacts - Status changed to: Votin...

Re: Expand the banner popup to include the pages y...

Re: Website to get started - Status changed to: Op...

Re: Contact Phone Number - Status changed to: Open...

Re: Delivery Window - Automation Emails - Status c...

Re: Subject Lines and Preview Text - Status change...

Re: The Mobile Version of the new (absolutely tras...

Re: Phone Calls - Status changed to: Closed - No A...

Re: YOUR CHANGES STINK FOR BUSY CLIENTS - Status c...

Re: Want a one time project which I did last year ...

Re: Images - Status changed to: Open Questions

Re: Heat Map - Status changed to: Voting Open

Re: Having to choose between the excellent A/B fea...

Re: editing contacts information - needs a SAVE bu...