About Frankie_P

Hi @LorenB1013   Thanks for sharing this feedback with us! When working in Safari, what exactly happens? What in your account isn't working in this browser? Are you working in the most updated version of Safari? Testing in a different browser or even a private/incognito window is always the first troubleshooting step we suggest as there may be 3rd party add-ons that could affect how Constant Contact works in a browser. In fact here is an article from our Help Center Knowledgebase that goes over other troubleshooting steps when Constant Contact works in one browser and not another.    As for the experience you're having on your iPad, you mentioned not being able to insert blocks. What version of iOS are you working in? What are the steps you're taking to add these blocks? What happens when you try to add a block (error messages, pink line not appearing, etc.)? Do you have the same experience working in our mobile app on your iPad? ... View more

Hi @LVSpectrum   Does including the spouse name as a custom field help fit your needs? ... View more

Hi,   We apologize for the experience you had with your account. In alliance with our Idea Guidelines, feedback regarding our billing policies will not be open for discussion here in the Community. Discussion of refund policies are best suited for our billing teams as they can often be specific to individual accounts or involve sensitive information. As for your sales agent feedback, please email us at social_support(at)constantcontact(dot)com and let us know the username you signed up with as well as a description of the experience you encountered. We will certainly follow up with the appropriate department and submit feedback on this sales agent. ... View more

Hi @KelliW23   When would you expect to receive instructions to update your password? Do the directions we provide in our Help Center Knowledgebase help fit your needs? ... View more