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  • About Drew_D

About Drew_D

Drew_D
Drew_D
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since ‎05-10-2018
‎11-03-2020
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Report for User Engagement

by PaulS6756 in Give Feedback
‎09-14-2023 07:31 PM
‎09-14-2023 07:31 PM
I read your note contact engagement, as it was in a response to other user requests.  However, it misses any details about what analysis we might want to accomplish.  The high engagement is good to know but is extremely limited in its usefulness.    I really think the need is more related to the detail that is included in each user profile, specifically for each campaign what was that user's engagement.  I can see wanting engagement reports for: a specific newsletter  all newsletters within a date range Data requested could be detail or summary. If detail then information such as the following 3:26pm • Clicked • Email • a link in "January/February 2023 Newsletter" on desktop device 3:26pm • Opened • Email • "January/February 2023 Newsletter" on desktop device 3:24pm • Opened • Email • "January/February 2023 Newsletter" on other device type 3:03pm • Opened • Email • "January/February 2023 Newsletter" on other device type 1:31pm • Was sent • Email • "January/February 2023 Newsletter" Each line of detail shown above would be a separate line of data. A report such as this would likely be a download only? If Summary then information such as the following would be extracted Emails sent 26 Average open rate 100% Average click rate 46% Emails bounced 0 The data above would be best laid out as columns with values associated with each user in rows A report such as this would likely be an online list or as a download The user would be allowed to choose what field elements they want from the Contact Details including custom fields in all selections (detail or summary).   Lastly a click history would be very helpful with the same types of selection criteria as above, but the data would be the links for what the user actually clicked on, such as that listed for each campaign/newsletter and again, could be detail or summary, and the selections for a specific or date range for a campaign would again apply.   Summary example is taken from the existing report for a campaign, but this would list all clicks for a campaign regardless of original or resend to unopened:   LinkUnique ClicksDistribution https://www.SITENAME.org/the-class-of-1968-celebrates-55-years/ 49 21.3% https://www.SITENAME.org/photo-album/?album=216 40 17.4% https://www.SITENAME.org/the--class-of-1963-celebrates-60-years/ 36 15.7% https://SITENAME.com/   10% The data above would be best laid out as columns with values associated with the campaign name in the rows A report such as this would likely be an online list or as download The detail would essentially be the same detail as if you clicked on the "unique clicks" column and provide the following:   Campaign name Send date Any Contact fields a user chooses including custom fields The link clicked on The date and time the user clicked on the link Each clicked link reported would be a separate row with above data included A report such as this would likely be as a download only These kinds of engagement reports really helps us understand what the engagement looks like for each individual and with the field selection ability you would be able to analyze many aspects of what the user interests are.  Constant Contact only has to allow the user to get at their data, and the analysis of how they want to use it is up to them to conduct with pivot tables, MSAccess or whatever business intelligence reporting tools they choose to use.   ... View more

Links/clicks

by BarbaraK185 in Give Feedback
‎08-29-2023 03:44 PM
‎08-29-2023 03:44 PM
As we write up a campaign we embed links to different articles. We can see we get a lot of clicks on the links but only an URL is shown.  We need to know the article or document they have clicked on for more info or which registration form. We need a way so we can down load this to improve our presentations to our customers without cli9ck on each one every time to see what it is. If someone calls me or emails me maybe I can explain it better. ... View more

Re: Grammarly application

by FunnyTimes in Give Feedback
‎08-10-2023 03:56 PM
‎08-10-2023 03:56 PM
Please, please make this happen! ... View more

Re: Contact Growth by Month Report

by DanV148 in Give Feedback
‎08-10-2023 12:57 PM
‎08-10-2023 12:57 PM
Hi William, It would be great if I picked 12 months of data to get a bar chart with 12 bars!  We will download each month and assemble in excel.  Just wanted to make sure I was not missing something. Thanks again ... View more

Re: View open rate by list

by RosaA2 in Give Feedback
‎05-18-2023 02:26 PM
‎05-18-2023 02:26 PM
Any update as of May 2023? If not, we would also like to add this feature. It would save a ton of time for us if we didn't have to send multiple campaigns each time we send anything out just to see the open rate on each list. ... View more

Re: Facebook Group I Manage Not showing Up When Li...

by NeilS350 in Give Feedback
‎03-21-2023 12:00 AM
‎03-21-2023 12:00 AM
I would like thsi too. Posting to Groups we are an admin of would be amazing.  ... View more

Re: Determine Best Time to Send from Reporting

by Moderator Frankie_P in Give Feedback
‎02-10-2023 03:05 PM
‎02-10-2023 03:05 PM
Hi @user3499076    We apologize this feature is not yet available. We will however reach back out to this thread when there are any further updates we can share. ... View more

Re: Reporting - Status changed to: Closed - Not En...

by Moderator Frankie_P in Give Feedback
‎11-08-2022 01:35 PM
‎11-08-2022 01:35 PM
Thank you for taking the time to post in the Community. We haven't heard back from you so we are going to close this idea. This doesn't mean that we aren't listening to your feedback! Please feel free to comment or vote on any of the other open ideas to let us know what you would like to see. ... View more

Re: button to share latest newsletter from website...

by Administrator Caitlin_M in Give Feedback
‎10-24-2022 12:12 PM
‎10-24-2022 12:12 PM
At this time, we do not have plans to create this type of button to be inserted on a webpage. As Drew mentioned, this can be accomplished manually by placing a button on your website and linking the share URL from a sent email to the button each time you send. ... View more

Re: Reports - Status changed to: Not Currently Pla...

by Administrator Caitlin_M in Give Feedback
‎10-21-2022 03:50 PM
‎10-21-2022 03:50 PM
We're updating the status of this idea to more accurately reflect its current status with our engineering team. At this time, we do not have plans to include this functionality with the click report. ... View more

Re: Show sidebar view when viewing campaign report...

by Administrator Caitlin_M in Give Feedback
‎10-20-2022 03:25 PM
‎10-20-2022 03:25 PM
We do not have plans to reintroduce a sidebar view of reporting. The dropdowns can be used to view each type of campaign reporting. ... View more

Re: Magento 2 Integration - Status changed to: Clo...

by Administrator Caitlin_M in Give Feedback
‎09-29-2022 11:22 AM
‎09-29-2022 11:22 AM
You can now connect your Constant Contact account with Magento to sync your contacts. ... View more

Re: More editing options for the Shopify abandoned...

by Administrator Caitlin_M in Give Feedback
‎09-28-2022 02:25 PM
‎09-28-2022 02:25 PM
We're updating the status of this idea to more accurately reflect its current status with our engineering team and also made slight changes to the subject line in order for it to be more easily found. We can't guarantee a commitment to deliver on this feature request for more editing options but it should indicate some awareness that we have heard your feedback and could be taken under consideration for a future release. ... View more

Re: Option to segregate reporting by resends - Sta...

by Administrator Caitlin_M in Give Feedback
‎09-02-2022 03:56 PM
‎09-02-2022 03:56 PM
We're updating the status of this idea to more accurately reflect its current status with our engineering team and also made slight changes to the subject line in order for it to be more easily found. We can't guarantee a commitment to deliver on this feature request but it should indicate some awareness that we have heard your feedback and could be taken under consideration for a future release. ... View more

Re: Unsubs and Previous Screen View - Status chang...

by Moderator Frankie_P in Give Feedback
‎08-17-2022 12:32 PM
‎08-17-2022 12:32 PM
Because we have not heard back we are going to close this idea. This doesn't mean that we aren't listening to your feedback! Please feel free to comment or vote on any of the other open ideas to let us know what you would like to see. ... View more

Re: Client Engagement Activity - Status changed to...

by Moderator Frankie_P in Give Feedback
‎08-01-2022 03:05 PM
‎08-01-2022 03:05 PM
Thank you for your patience as we looked into this! The good news is campaign activity are now available in a contact details. In the meantime, please feel free to comment or vote on any of the other open ideas to let us know what you would like to see. ... View more

Re: Reporting Issue - Status changed to: Acknowled...

by Moderator Frankie_P in Give Feedback
‎07-22-2022 11:16 AM
‎07-22-2022 11:16 AM
We are updating the status of this request to Acknowledged to support our new community idea statuses and add better insight into your feedback. We can't guarantee a commitment to deliver on this feature request but should indicate some awareness that we have heard your feedback and could be taken under consideration for a future release. In the meantime, we ask that users who are also having this experience email us at social_support(at)constantcontact(dot)com with your username, a reference to this pots, along with the email addresses that show as opened and bounce. ... View more

Re: View click distribution percentage in campaign...

by Moderator Frankie_P in Give Feedback
‎07-07-2022 12:30 PM
‎07-07-2022 12:30 PM
Thank you for your patience as we looked into this! The good news is we have received word from our engineers that feature request has been since been fixed indirectly through our current reporting drilldown which includes percentages. Because of this we are going to close this idea. This doesn't mean that we aren't listening to your feedback! Please feel free to comment or vote on any of the other open ideas to let us know what you would like to see. ... View more

Re: View the number of users for each industry - S...

by Administrator Caitlin_M in Give Feedback
‎07-06-2022 03:16 PM
‎07-06-2022 03:16 PM
At this time, we do not have plans to introduce this kind of feature into Reporting. If we hear anything in the future regarding this feature request, we will update the thread. ... View more

Re: Deletions From Open List - Status changed to: ...

by Administrator Caitlin_M in Give Feedback
‎07-01-2022 11:25 AM
‎07-01-2022 11:25 AM
With the new Reporting page, contacts can be removed from individual lists by clicking on the contact to open a pop-up displaying the contact's information. From there, you can remove the contacts from specific lists. ... View more

Re: New appearance of campaign stats - Status chan...

by Administrator Caitlin_M in Give Feedback
‎06-30-2022 03:57 PM
‎06-30-2022 03:57 PM
With the changes being made to our Feedback flow, we are changing this status to Not Currently Planned. At this time, we do not have plans to make changes to our click reporting or how it displays. If we hear anything in the future regarding this feature request, we will update the thread. ... View more

Re: Sort list of most engaged contacts - Status ch...

by Administrator Caitlin_M in Give Feedback
‎06-16-2022 04:07 PM
‎06-16-2022 04:07 PM
We're updating the status of this idea surrounding our Segment tool to more accurately reflect its current status with our engineering team and also made slight changes to the subject line in order for it to be more easily found. We can't guarantee a commitment to deliver on this feature request but should indicate some awareness that we have heard your feedback and could be taken under consideration for a future release. ... View more

Re: Export contact history when exporting campaign...

by Administrator Caitlin_M in Give Feedback
‎06-16-2022 03:41 PM
‎06-16-2022 03:41 PM
Hello. With the changes being made to our Feedback flow, we are updating this status to Not Currently Planned. At this time, we do not have plans to make include contact history when campaign reporting is exported. If we hear anything in the future regarding this feature request, we will update the thread. ... View more

Re: Resend shows only most recent list or segment ...

by Administrator Caitlin_M in Give Feedback
‎06-14-2022 02:29 PM
‎06-14-2022 02:29 PM
We're updating the status of this idea regarding the resend feature to more accurately reflect its current status with our engineering team and also made slight changes to the subject line in order for it to be more easily found. While we do not have an update to share on this issue since the initial post, if we receive any information from our engineers, we will provide a comment.  ... View more

Re: Please - Bring Back Reporting Segregated by Re...

by Moderator Frankie_P in Give Feedback
‎05-04-2022 11:53 AM
‎05-04-2022 11:53 AM
... View more

Re: Reporting - Status changed to: Closed - Indire...

by Moderator Frankie_P in Give Feedback
‎03-23-2022 12:32 PM
‎03-23-2022 12:32 PM
Hi everyone,   Our updated contact management view has an engagement tab to show the number of emails sent and open rate. Users also have the option to create a segment to find contacts not opening your emails. Because of this we are going to close this idea. This doesn't mean that we aren't listening to your feedback! If you would like to continue the conversation, please feel free to reply here in the Community or vote on any of the other open ideas to let us know what you would like to see. ... View more

Re: Unsubscribe bounces from reporting page

by Moderator Frankie_P in Give Feedback
‎01-14-2022 01:15 PM
‎01-14-2022 01:15 PM
Hi @oyehonduras   You are correct, the options to removing bounces are to delete the contacts from your account and not unsubscribe them or delete and unsubscribe the contacts. Deleting a contact does not affect the reporting of a previously sent campaign. Their name will not be removed from the number of sends or opens. They do appear on the reporting with a strikethrough their name. Does this help fit your needs? ... View more

Re: display of opens/clicks once sent - Status cha...

by Moderator Frankie_P in Give Feedback
‎09-13-2021 01:41 PM
‎09-13-2021 01:41 PM
Hi everyone! I wanted to follow-up on this feature request and inform you that this information is available near the top of campaign reportings. If you have any additional questions on this, please don’t hesitate to respond to this post as we would be happy to assist you further. ... View more

Re: Cumulative Did Not Open Report - Status change...

by Moderator Frankie_P in Give Feedback
‎05-20-2020 01:28 PM
‎05-20-2020 01:28 PM
Hi everyone!   The available segments feature addresses most of the major use cases we first heard about in this thread. Because this tool meets these needs and has been available for some time, we're closing this idea as implemented. If you'd like to see any improvements to this feature or if you have any additional questions on this, please don’t hesitate to respond to this post as we would be happy to assist you further. ... View more

Re: Ad Blockers May Interfere with Social Sharing ...

by Moderator Frankie_P in Give Feedback
‎01-28-2020 02:28 PM
‎01-28-2020 02:28 PM
... View more
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