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WordPress Plugin failed to load properly

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WordPress Plugin failed to load properly

I am wanting to install the Constant Contact plugin on my wordpress site (platterivers.com). When I download and activate the plugin, there is an atomic failure. After that I can only access my control panel using "recovery" mode. I'm trying to install Constant Contact Forms for WordPress 1.6.1. The error details are pretty gnarly but it starts like this, "An error of type E_ERROR was caused in line 211 of the file /srv/htdocs/wp-content/plugins/constant-contact-forms/includes/class-api.php. Error message: Uncaught Error: Cannot access protected property".

Once I deactivate the plugin, the site performs normally.

Any help would be appreciated. 

 

 

ken

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1 REPLY 1
CTCT Employee

Re: WordPress Plugin failed to load properly

Hey there @PRVFF 

 

We're definitely sorry to see that this is happening when you are trying to download our Wordpress plugin. I took a look into some possible bugs we're tracking to see if this falls into any one of them but it looks like we'll need a bit more information to troubleshoot this.

 

I'd advise you to call into our Support Center, where our Tier II team can take a deeper look into this with additional troubleshooting.


Brigitte P
Community & Social Media Support

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