Hey There @SeanH060 !
This is a great question, as of right now our poll block does not have the option to have a comment box such as you described above. However that's a really great idea and i'd love to share that with our team!
The feature you're describing is something right now only our survey tool holds. You'll want to follow these steps on How to Create a Survey. using this tool you can create your same poll with an option to have "Other" Allowing them to comment anything additional or you can include a comment box!
Once you've created your survey and are satisfied, you'll want to publish the survey. This will allow the responses to be recorded.To replace the poll block in your email campaign with this newly created survey, you'll want to locate the survey's URL which you can find here.
Once you've got that survey URL I would advise to use our button feature under the build menu. You can link the button up to that survey you created. This allows those to click on the button, get to the survey and have the option to comment if needed.
Again, this is a great question. Let us know if any further clarification is needed, we're always happy to help!
i have the same question and noted that the response is from 2019. Have there been any new developments on this? I would like to include something Yes/No, if Yes, contact me via my preferred method (phone or email) at my preferred time (insert time am/pm). Can we do this yet?
Hello @VeronicaL23. We do not have an update to share with additional answer options for the poll block. However, I think a survey page would be a good fit for you. Our newly designed survey pages allow you to have a multiple choice option and an open ended area for your respondents to elaborate on an answer or provide additional information. You can insert the link to the survey page within your email.
Is there a way to embed a survey in an email so our customers do not have to open a new link? The poll option does not have an open response so it does not fit my current needs.
Hello @JohnL9339 ,
At this time survey pages cannot be embedded directly into emails, only included as text, image, or button links.
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