Never even got off the ground on this call... I was trying to glean from the rep what information she already got from the info I'd already provided your automated system (that made wrong presumptions from my answers) She kept interrupting me, correcting me, and would not let me get a sentence out. I finally said, I will call back, I am not here to argue with you... then I hung up.
I apologize for the experience you had when calling in to our support line. We'll definitely investigate and make sure this feedback reaches the right group!
Thank you for letting us know about your experience so that we can take the appropriate steps.
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