Bug in EVENT BASICS

SteliosS7
Occasional Participant
When I write in Greek I get a lot of symbols when Finish and I get the max of Characters. However when Live the Greek text is displayed correctly but I cannot write the whole sentence as I am reaching the max characters.
2 REPLIES 2
William_A
Moderator

Hello @SteliosS7 ,

 

At this time, some non-Romanized alphanumerics and other characters won't be compatible with the current event system. I've marked your account as interested in having this issue addressed with the release of the next event system. If and when our engineers have an update regarding this feature request, they'll notify you directly.

 

In the meantime the only workaround would be to either use imagery (if able), or to type it out using Romanized characters (A-Z, 0-9).


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William A
Community & Social Media Support
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William_A
Moderator

One other thing, if you're able to provide some examples of the text that's having issues saving / appearing, that can help our devs make sure they're covering all their bases when testing the text's compatibility in the future event builder.

 

If the full text has potentially sensitive information in it that you don't feel comfortable sharing publicly, feel free to reply directly to the automated @ mention email with the sample text or call our general support so we can update the existing engineer case with that text. This can also be helpful if the Greek alphabet is getting forced into unicode, which would be potentially affecting the character limit.


~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
William A
Community & Social Media Support
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

Did I answer your question? If so, please mark my post as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

Anyone can be a marketer! Visit our Blog & Resources page to brush up on the latest tips and tricks.
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