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Migrating content between accounts

TamiN355
Participant
‎03-24-2021 10:57 AM
‎03-24-2021 10:57 AM

Can email templates be transferred to a new account?  The last traffic I saw on this subject was in 2017.  SURELY, this has been made possible by now!

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1 REPLY 1
William_A
Moderator
Moderator
‎03-24-2021 11:37 AM
‎03-24-2021 11:37 AM

Hello @TamiN355 ,

 

If you're part of a partner-billed account, then the partner may have it set up where they have permission to copy email templates into the accounts under them.

 

If you're wanting to move campaigns from one account to another, please call our general support line so they can go over the Campaign-Copy extra service. Please bear in mind that legacy-type surveys, emails, autoresponders, etc. cannot be transferred from one account to another.


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