Overview: Sending an automated email series

DeserieV
Participant
0 Votes

I set up an auto campaign to trigger an immediate email when someone is added to a specific contact list. The campaign is active. I added someone to the list and the email was not sent.  Any ideas on trouble-shooting why the email was not sent?

2 REPLIES 2
DeserieV
Participant
0 Votes
I set up an auto email campaign to send an immediate email when a contact is added to a specific list. The email is active. I added someone to the list and the email was not sent or in the queue. Please advise. Thank you.
Caitlin_M
Administrator
0 Votes

Hi @DeserieV. Your most recent active series shows it was sent to four contacts which is the same number of contacts on that list.  If you are not seeing the same thing, please email us at communitysupport(at)constantcontact(dot)com with the name of the campaign and which contacts did not receive the email. 

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Caitlin M.
Community Manager