Randomly Changing Website Fonts & Sizes

SteffanyR
Participant

Hi all. We have a pretty robust website through Constant Contact that we use to represent our organization. I have noticed that, every few weeks, the titles (sections including cover page, text, media/text, etc.) will randomly change font type and size. Just today, our hyperlinked text now shows up as blue, even though they used to be white. We made no changes on our end. We have a pre-selected font option ("Bold"), but now the title font seems to be more like "Book Antiqua" or "Times New Roman"-ish and, as for the randomly changing color for hyperlinked text, blue does not match at all with the aesthetic of the website. 

 

This makes me question the stability of Constant Contact's internal website builder, and I'm hoping a solution can be discovered quickly. Has anyone else been experiencing these irregularities on their websites? 

3 REPLIES 3
Zoe_H
Employee

Hello @SteffanyR,

 

You may need to give our Website Builder team a call for additional assistance on this, but I do believe if you re-type all of your text and remove the bad code that was copied and pasted in, then your font will stay the same. To confirm or if you have more questions please give our Website Builder team a call. Thanks! 


Zoe H.
Community & Social Media Support

Did I answer your question? If so, please mark my post as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

You're not alone on your email marketing journey. Connect with a Marketing Advisor to see how they can help you develop the right strategy for your business and get the most out of your Constant Contact experience.

I have contacted them and am awaiting a reply. I appreciate your help, thought it seems like quite a bit of work (considering we have 20+ pages) to scour through anytime code "goes bad" to replace text and re-do the link when one would imagine that the code should be stable since we're simply using the internal website builder. Even so, I tried it and it did not work. 

Hello @SteffanyR,

 

I am happy to hear that you contacted them. Phone support will be open on Monday for that department if that is easier. Thanks! 


Zoe H.
Community & Social Media Support

Did I answer your question? If so, please mark my post as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

You're not alone on your email marketing journey. Connect with a Marketing Advisor to see how they can help you develop the right strategy for your business and get the most out of your Constant Contact experience.
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