Reversion to first version

KellyB66986
Participant

I sent a proof of an email last Thursday and another proof of the same email last Friday. On Monday I signed ion and the email had reverted to the very first version that had never been sent. How? And can I restore the most recent proof version that got sent Friday? 

1 REPLY 1
William_A
Moderator

Hello @KellyB66986 ,

 

Could you please reply to the @ mention email with the name of the affected campaign, and include screencaps of what it was supposed to look like (what you test sent yourself), and what it did / does look like? Did you use a different device or network when building the email on Thursday and Friday, or can you confirm if the email also is appearing reverted on other devices?


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William A
Community & Social Media Support
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