Support FAQ Directory

William_A
Moderator

Hello everyone,

 

Make sure to check out the following FAQs, to see if they can quickly answer your questions and save time on creating a post, or having a bunch of back-and-forth responses to collect troubleshooting info:

 

 Account Review, List Review, and Compliance FAQ

 

 Billing FAQ

 

 Connectivity Troubleshooting

 

 Editing Emails After Sending

 

 Multi-Factor Authentication (MFA) FAQ

 

 Suspended Bounces

 

 Undeliverable and Blocked Bounces

 

You’re of course welcome to post in Help if you’re not sure that these FAQs address your question, but we want to make sure you’re getting the answers you need as efficiently as possible. Remember to read through the Welcome to Help post, if you haven't already!

 

Remember, you’ve got this, you’ve got us!


~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
William A
Community & Social Media Support
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

Did I answer your question? If so, please mark my post as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

Anyone can be a marketer! Visit our Blog & Resources page to brush up on the latest tips and tricks.
0 REPLIES 0
  • Support Tips

    Reporting Metrics

    "Authenticating your emails is the best way to ensure your emails achieve maximum deliverability. If you have your own domain, setting up self-authentication is especially important! " - Will

    See Article
    Avatar
  • Support Tips

    Call-To-Action Links

    "Target your most engaged contacts by creating a segment. Create a special offer or show your appreciation!" - Caitlin

    See Article
    Avatar
  • Support Tips

    Read Before You Send a Test Email

    "Did you know? You can send unlimited test emails to your verified email address, but only 50 in a 24-hour period to non-verified email addresses." - Nick

    See Article
    Avatar