Survey results automated response

JonathanR86
Participant

Is there a way to trigger automated email responses linked to positive survey scores?

2 REPLIES 2
JonathanR86
Participant

Are there ways to add response triggers in the survey? For example, if the respondents select certain answers and receive a certain score can this trigger another email?

William_A
Moderator

Hello @JonathanR86 ,

 

At this time, surveys cannot trigger automation series. The only workaround at this time would be to manually add specific survey respondents to a list, which would then trigger an automations series, or be available for manual sendouts.


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William A
Community & Social Media Support
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