Unable to verify email address and ZERO support from CC

Frequent Participant

Unable to verify email address and ZERO support from CC

I've been trying to have CC help me verify an email address called media@


I tried calling three times yesterday, once in the morning, once in the afternoon, and one late afternoon. I've also been calling at least once a week over the past 6-8 weeks. CC's told me they'd email or call me about the issue, but I have received ZERO responses from them.


Yes, I even looked at this page: https://knowledgebase.constantcontact.com/articles/KnowledgeBase/5497-verify-the-account-email-addre...


Nothing works. WHERE IS THE SUPPORT?



Hi @XengV 


I apologize for the experience you've had verifying this email address. Though media@ addresses are considered to be a role address, I want to help you get through to support since manually verifying an address requires a phone call. In fact we have followed up with contact address on your account. Please keep an eye out for our email!

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