In all e-mails sent by my colleagues, after it is set, under the dropdown More there is a list that begins with Copy. That was also the case in my e-mails. Now, all of the e-mails I have sent out do not have Copy under my e-mails. It starts with Details and goes on to Preview etc. The only way I can send an e-mail is to copy a previous one and make the necessary changes. Can you please help me. Our account is My e-mail address is Many thanks!
Hello @OhevShalomBC ,
If the campaign is a Legacy Email type, you won't be able to copy it. Otherwise, I'm not seeing the issue you're describing, as all your Email type campaigns have a copy option available, including the ones in Scheduled status. Does this issue occur after performing other connectivity troubleshooting, such switching browsers, clearing your cache, disabling extensions, or using Incognito/Private browsing?
Support Tips
"There's a multitude of ways to engage your audience through us using your social platforms - via ads, social post metrics, email links, and more! " - Will
See ArticleSupport Tips
"Target your most engaged contacts by creating a segment. Create a special offer or show your appreciation!" - Caitlin
See ArticleSupport Tips
"Greet new contacts with one or more automated Welcome Emails depending on their interests or your business goals." - Nick
See Article