temporary hold

JoeR15
Participant

temporary hold

When temporary hold is applied, does the temporary hold stay on until it is manually removed?

3 REPLIES 3
John_M
Employee

Hello @JoeR15 ,

 

Yes it does, temporary hold remains on until it is manually removed and switched back to active send status. With this it is important to keep track of the contacts that you place on the temporary to make sure that they don’t remain on hold past there intended time.

 

John M
Community & Social Media Support

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thank you for the reply.  Is there a way to mark a whole list as " Temporary Hold" ?

I don't want to delete these contacts but keep them in case I want to make calls to them and get new emails.

thanks,

Ron

Contacts can only be put on temporary hold individually.


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William D
Community & Social Media Support
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