How do I get OUT of your slow-performing Beta app?

0 Votes
Ugh. Everything is taking too much time now.
Status changed to: Open Questions

Sorry to hear you're having problems. I'm not sure which part of the product you're referring to when you say beta app. Are you experiencing slowness in a particular area of the product, such as only when managing contacts? Or do you experience slowness throughout all of pages in your session? Is it safe to assume you're logging in from a computer, or are you using the mobile app? 


For issues with slowness we can check to see if we have anything reported once we learn the particular area of the product and do some testing ourselves. We typically also go through some troubleshooting questions/steps to determine if the issue is isolated to a particular browser or network if we're unable to reproduce the issue ourselves. Page speed just unfortunately has many factors that can cause different results. Any additional information you can add about your issue would be helpful. 

Status changed to: Closed - No Action

Thank you for taking the time to post in the Community. We haven't heard back from you so we are going to close this idea. This doesn't mean that we aren't listening to your feedback! If you would like to continue the conversation, please feel free to reply here in the Community or vote on any of the other open ideas to let us know what you would like to see.

Introducing our new Feedback area

Our Feedback board is changing! From updated statuses to clearer processes, we're working to improve the conversation between you and our Product teams

Read More
What's New?

See the latest Constant Contact product release notes and updates.

Learn More