Insecure/ uncomfortable Billing and payment

0 Votes
Your auto deduction mechanism from saved credit card without intimating and without approval of the customer is vary dangerous and highly uncomfortable.
2 Comments
Caitlin_M
Administrator
Status changed to: Open Questions

Hi @user62374. We're sorry you feel this way. We bill you monthly as we are a recurring service and this is part of the Terms and Conditions that you agreed to upon signing up with us. If you are concerned about the security of your credit card information, you can review our Knowledge Base article

Caitlin_M
Administrator
Status changed to: Closed - No Action
 
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