Insecure/ uncomfortable Billing and payment

[user62374]

Your auto deduction mechanism from saved credit card without intimating and without approval of the customer is vary dangerous and highly uncomfortable.

[Caitlin_M]

Hi @user62374. We're sorry you feel this way. We bill you monthly as we are a recurring service and this is part of the Terms and Conditions that you agreed to upon signing up with us. If you are concerned about the security of your credit card information, you can review our Knowledge Base article.