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Manager Users - Reset 2FA

Status: Closed - No Action Submitted by on ‎06-14-2022 12:10 PM
3 Comments (3 New)
One of our account users has a new phone. They are not able to 2 factor into Constant Contact. The solution appears to be to delete and then recreate the account. Which really isn't great. It would be excellent if we could reset their 2FA status so they could be prompted to set it up again. Thanks, Rob
3 Comments
Frankie_P
Employee
Employee
‎06-16-2022 01:11 PM
‎06-16-2022 01:11 PM

Hi @RobertLaRoe

 

Does having your user update their secondary factor through the directions listed on this Help Center article fit your needs?

Frankie_P
Employee
Employee
‎06-16-2022 01:11 PM
‎06-16-2022 01:11 PM
Status changed to: Clarifying
 
Frankie_P
Employee
Employee
‎08-16-2022 02:10 PM
‎08-16-2022 02:10 PM
Status changed to: Closed - No Action

Because we have not heard back from you on this thread we are going to close this idea. This doesn't mean that we aren't listening to your feedback! Please feel free to comment or vote on any of the other open ideas to let us know what you would like to see.

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