Community Coach Insights: Using Canva to improve your conversion rates

Survey Features Bring Back

0 Votes

When will the old features come back of matrix rating survey? We cannot use your platform anymore since this feature went away. We are paying for premium and not receiving premium service. 

4 Comments
mcmcmahon
Rookie

The new survey layout is awful.  You took away the functionality of the matrix ranking which we relied on as a company for many initiatives. Instead of focusing on adding pictures and graphics, can we bring back the basic functionality so I do not have to purchase another platform?

Frankie_P
Moderator

Hi @mcmcmahon

 

What type of ranking question in your survey would you like to include? At this time users do have the option to include either rank order questions to allow respondents to rank your answer options in a particular order, or a numeric scale. Do either of these options help fit your needs? If not, if you would like to rank items on a non-numerical scale we recommend sharing your need for this directly on its feature request thread.

Frankie_P
Moderator
Status changed to: Gathering Information
 
Frankie_P
Moderator
Status changed to: Closed - No Action

Thank you for taking the time to post in the Community. We haven't heard back from you so we are going to close this idea. This doesn't mean that we aren't listening to your feedback! Please feel free to comment or vote on any of the other open ideas to let us know what you would like to see.

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