Why was I billed when it was a free trial?

0 Votes
My card has been charged though I had opted only for a free trial. Please reverse the amount immediately. I had also sent an intimation earlier also that I would like to stop the subscription immediately then also I have been charged.please revert immediately.
1 Comment
Status changed to: Closed - No Action

Hello @user869386 . I apologize for the delay in our reply. We are unable to assist you with your billing request here in the Community. Please call our Billing team and they will be able to review this charge. 

Introducing our new Feedback area

Our Feedback board is changing! From updated statuses to clearer processes, we're working to improve the conversation between you and our Product teams

Read More
What's New?

See the latest Constant Contact product release notes and updates.

Learn More