Product Ideas

It would be super helpful if Resends also appeared on the calendar. Thanks. ... View more

Sometimes it is there.  Sometimes not.   Your Answer-Woman on CHAT said "it appears at random on the tool bar."   I think it is such a good idea that it should ALWAYS appear there so we poor ignorant customers don't have to be looking around for it -- and don't have to just wander off when we don't find it.   This is not MY idea, but YOURS.   I just think it is such a good idea it should be there immediately after we punch in a future date and time to publish our campaigns.   AND I think it is a great idea that you allow us to gripe and moan at you like this. ... View more

Site is kind of a nightmare. Your email server my campaign is assigned to is blacklisted. Your chat feature sucks (old software), and you promote WEAK easily hacked passwords for accounts by not allowing longer passwords or passwords with symbols in them. You fail to indicate what exactly the password rules you've implemented (note: it would be helpful if you indicated what the rules were for passwords, but it would be FAR MORE secure if you instead DIDNT HAVE RESTRICTIVE RULES). Since I am basically running into obstacles at every turn today trying to use my $100/month account, I'm going to send today's campaign via Sendgrid. ... View more

and I'm wondering why there is no escape link I want to go back to the previous page... thank you ... View more

Please add the selection of a contact email list(s), instead of only City, Company Name, Country, Job Title, Postal Code, and State as described in Article: 000028143. Tag(s) would be helpful too.  Thank you. ... View more

We need to put an email sign up pop up form on our website but the guide link does not work. Please email me the guide: stephanie@allsportdesigns.com. Thanks. ... View more

You pop-up questionaire didn't show a 'submit' button or a 'next page' since I was able to see there was 2 pgs of questions. I took a screenshot of the problem if you need to see my view in order to troubleshoot. Kind of like this 'feedback' form...I now see there is only an 'x' in the top, right corner and no 'submit' button. I hope you get this somehow. Sheri ps. since the textbox was highlighted BLUE I took a chance and hit the 'tab' key and the 'submit your feedback' button appeared! Maybe that's where you can fix the other popup problem. ... View more

It would be nice to see a breakdown of how many users are registered as each industry and what the Q1, Q2, and Q3 are for click rate, opens, bounces, and unsubscribes. For example if I am a government agency, and the average click through rate for 2018 listed as 9.03% and I have a currently have a click through rate of 7%, it would be nice to know if there are 5 other registered users of my type or 5000. There is no way for me to know if the numbers are skewed because of any outliers.  ... View more

Dear Team ,    Good Morning !!!! Some time we need urgent support and we are unable to contact you same time due to time deference. So it is a suggestion that  you can appoint some one in india who can help us at the same time . Local support will be appreciable from your side .   Thanks  Tariq Sid ... View more

How to help people having trouble putting a sign-up form on a Blogger (Blogspot) blog I recently had a frustrating experience with customer service and your Knowledge base. There is no information on how to easily put an inline sign-up form on Blogger or Blogspot and the customer service agent via chat suggested I ask my website developer for help! I don't have a website developer -- I wanted to put the universal code for a sign-up form on my blog!  The solution is actually VERY easy but I had to figure it out myself. Yes, if you have the skills, you could put the universal code someplace but Blogger does not make that easy. Instead, for a more positive experience, why not suggest that people create a Landing page form with a button that can be placed on Blogger? Adding a "gadget" for html code through the Layout function of the Blogger site works perfectly for that button. Tell people to title it "Sign up for my email newsletter!" or whatever they want and that's it. I wanted the look of an inline form on my blog and I don't have that but this works -- and is probably better -- without me having to be a coding genius. Lots of people use Blogger. I'm surprised a way of handling it isn't already on your site! ... View more

Hello community,    I would like to be able to measure the level of engagement of my prospects and clients by the number of times that my emails were opened. This information will be available in my email reporting. I will be able to run a report and the report will tell me the people that have opened my email the most and the number of times that this particular email has been open.    Also, I would like to have the option if my email was forwarded to somebody else? All this is available on Watson Campaign Automation.    Thanks, Carlos  ... View more

Providing a click map so that we can locate where our emails are being opened is crucial. Especially for those with a high amount of email contacts. ... View more

Just wanted you to know that your newest TV commercial is offensive. (I'm sure they were going for humor, but it falls flat.) Maybe your ad people have not thought about the fact that many of your customers are churches. ... View more