Product Ideas

FCC · ‎11-07-2024

We send out a lot of addresses in our notices to people & think it could be helpful to recipients to be able to click on the address listed & it jump to a map on google / apple maps

EllenS41 · ‎11-07-2024

I have several clients that are using another email platform because they like the templates/layouts that are offered. They appear much more "modern" than what CTCT offers. This is just one example... where you can have a block with an image, and then text that overlaps it. I don't see this in available in CTCT but perhaps it's something that could be added in the future.

laurah716 · ‎11-06-2024

I need to send everyone I speak to a consent form to access their account. Then I need another one to formally be threir agent l

MichelleC3000 · ‎10-29-2024

I created a campaign and the content was great, however the most I could do a campaign length was 2 months. For optimal reach I would suggest extending the length up to 52 weeks (12 months). I work in the mortgage industry and to keep in front of my prospects I need to have monthly emails going out to them, especially with people that don't qualify yet due to credit problems or needing more savings.

SteveG246 · ‎10-29-2024

"We're having difficulty saving your work please try again later" Just wanted to give feedback about the error message, it would be better if the error message would give out more specific instructions on what to do next when there's or how to troubleshoot it.

Find8 · ‎10-29-2024

It would be great if we could create an automation, then be able to save it as a template we can push into our other "child" accounts. Thanks!

DaveH9 · ‎10-28-2024

Last week, I was able to see the click-to-open rate for each individual email on the Reporting page. But today, all I see is the click rate. Please return the click-to-open rate to that page. It's an important statistic.

KassieW1 · ‎10-25-2024

I have been a user of Constant Contact for several years. I manage several different Constant Contact accounts for 4 different clients. Unfortunately, Constant Contact has no administrator front end which allows you to manage multiple client accounts from the same email login. To navigate around this I have had to make alias emails to be able to access these different client accounts. In the process of making my most recent alias account for a new client, I verified my email but instead of being redirected to a page where I can create a unique login for my client's account I was directed to creating an account. I created an account with the alias email that has already been verified by my client for her account but it's not connected to her account. As of today, there is no way to delete this accidental account either on the consumer end or on constant contacts end until the 30-day trial period is up. The quick fix around this is to swap out the account email with a different email you might have. I would also love to see a constant contact manager account for people like me who manage multiple account and would love not to have 14 different alias emails to access each individual accounts.

BillF936 · ‎10-25-2024

It would be so nice and a big time saver to have the ability to click on the heat map items and see the recipients that did the click right on that page or in a new window.

RonaldP93 · ‎10-24-2024

There needs to be a method to import events via iCAL, RSS, or some other programatic method. We already have all our events created in a seperate program and it is simply not practicle to have to recreate every event into Constant Contact. We simply want to add unpcoming events to our newletters and required manual event entry in Constant Contact is making it so that we have to use other service for all our emails.

user104406 · ‎10-24-2024

Just some feedback about the Constant Contact Newsletter itself. As someone who's been using Constant Contact for a while, I appreciate their focus on speaking directly to your audience and creating targeted email lists. However, it struck me recently—why aren't they applying this advice themselves? For example, we received Thanksgiving-themed emails despite being based in the UK, where Thanksgiving isn't celebrated. It's something we’re used to brushing off, but it made me wonder—shouldn't Constant Contact, a company that emphasises the importance of relevance in email marketing, lead by example? If we're constantly reminded about the value of segmentation and personalization, surely they could fine-tune their messaging to match their global audience. Or am I missing a setting I should be using?

MeganDTC · ‎10-23-2024

We need to be able to edit the "decline" page for our events. It only shows up from emailed invitations and some of our subscribers provided the feedback that it was "too long" so they just didn't bother declining.

CharlotteP249 · ‎10-21-2024

Can you please add a feature to exclude specific email addresses or lists from a campaign? This is a feature I used often with my previous provider that helped me target specific audiences more effectively.

JohnP3455 · ‎10-18-2024

Is it possible to customize the event widget? If not, can you add a calendar view that is responsive?

SusanD738 · ‎10-18-2024

After a campaign runs, I'd love a report generated that comes to my email. The report would have campaign summaries for the month. Contacts gain/losses for the month. This would be great for my meetings. I love Constant Contact—so many apps are so horrible. Yours is a breeze!!!!!!!

user30078 · ‎10-15-2024

I have multiple people in my organization using our Constant Contact account to create and schedule emails. It has happened multiple times where employees schedule emails to the same lists at the exact same time. This causes the members of our database to receive two emails within two minutes of each other, which is a huge marketing no-no. I think there should be an option to set parameters so emails can not be scheduled within a certain numbers of hours from one another. If this isn't a viable option, I at least think a box should pop up when someone is scheduling an email at the same time as another that there is overlap. It's embarrassing to send emails so close together without the realization. And I think this solution could easily fix the problem for any organization where multiple people have access to the account.

PAULS442 · ‎10-15-2024

Currently there is no way to identify contacts with no tags. Only tagged contacts are identified.

HeadwatersC · ‎10-14-2024

Just as you can copy an existing email as an invitation email for an event, it would be great to be able to copy landing page layouts as well, rather than start from scratch or a template. My situation was that instead of using event configuration for an event, we started with configuring a sign-up form and landing page. Rather than start over with a new event and rebuild its landing page, it would have been nice to copy the one that was made into the new event.

user31310 · ‎10-14-2024

The Constant Contact app should allow us to schedule campaigns while still allowing us to use segmentation and tags within email lists. The mobile app barely allows us to build a campaign that requires the use of a desktop.

DaniL89 · ‎10-11-2024

With email and phone verification a reverse prospecting option would be great. I have clients who leave phone or email only or can't read info so it is more a guessing game. If you offer something like that please disregard my request and let me know how that could be done. Thank you

Product Ideas

Widget or link function for maps

Email - Ability to add background image to individual blocks

consent forms In real time

Campaign Builder - Ability to schedule emails more than 12 months in advance

Error Message when saving

Partner - Ability to push custom Automation Paths to child accounts

Please Add Click-to-Open Rate

Deleting Trail Accounts /Manager Interface Development

Ability to open drilled down click report from the heat map in a new tab or window

Event import

Shouldn't Constant Contact Lead by Example with Targeted Emails? Re: October Newsletter

Event - More edit options for decline page

Select or exclude individual contacts when sending an email

Expanded customization of Event Widget, Event Calendar

Auto-Reporting on Campaigns

Email - Warning when scheduling a campaign for the same time as an already scheduled campaign

Ability to quickly identify contacts without any tags

Allow copy for event landing pages

Mobile - Schedule campaign narrow by tag

Reverse prospecting

Getting Started with Ideas

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