Product Ideas

RetrouvailleRegional · ‎12-21-2024

Hello, It would be nice to know the date of each click on a landing page link so you can connect increased traffic it to emails sent or marketing events, even if it was a visitor and not a contact visit.

HolyCovenantUCC · ‎12-20-2024

We are greatful for each of you! Might we get a button to opt out of AI generated materials? We prefer the artistic writings and imagery of the human kind. Thank you.

EVMWD · ‎12-19-2024

Just learned that my work email is no longer accessible for use on this platform due to the fact that it was listed as the username on a previous account which was cancelled. My team uses this platform frequently for a variety of clients and as such accounts are opened and closed frequently. The inability to free up my email address is very inconvenient. This could create a load of issues for our team and may cause us to utilize a different platform in the future.

MarlenaH8 · ‎12-16-2024

I would like to send a questionnaire that I am able to what the responses are for those that completed the questionnaire. For Example if Suzie filled out the questionnaire I can see what she responded to all of the questions and it would be helpful to see compared to others how did her answers compare. It would be great if all of the respondents and their answers could be downloaded into an excel document with the names on the left the number of questions across the top. Each cell would have the response A,B,C or D for example.

VanessaC9372 · ‎12-16-2024

I love the RSVP feature. Adding an option to include how many are attending would be huge! Thank you!

LeeAnnJ23050 · ‎12-15-2024

The pop ups are ridiculous and they need to stop. Why do i get the same pop up over and over when I change pages - yes I know you are closed for Thanksgiving and am told this over and over on the same login. Now I can't properly search my campaigns because a pop up is sitting over the search area and I can't type what i need to, to find what I am looking for. And if I X it off it comes back and again and again and again in one login. What is going on????

BrianJ557 · ‎12-13-2024

We signed up for SMS. Was disappointed to learn that applying selection criteria to the SMS list is not yet functional (the option is there, but grayed-out.) This means that the only organic option is to send SMS messages to the entire SMS list. There is a jump-through-the-hoop workaround. This requires tagging all your SMS records with an SMS tag. Then use that tag to build your segment. Then export the segment, and re-upload it as a List. You can then use that List for an SMS send. That's a lot of hoops to jump through for functionality that should already be there. Please let us know when we can apply selection criteria to our SMS lists. Thanks!

MattM4777 · ‎12-13-2024

Hey Constant Contact, I love that you generate web links to all email campaigns AFTER you send it to a contact list. I would love it (almost need you) to allow users to generate web links for campaigns BEFORE you send them to a contact list. I really miss this option from our previous email marketing service. I really don't care if it messes up the 'reporting' because this is much more important to us. Thank you for your consideration.

LouieR58 · ‎12-13-2024

This "blank" page is not easy to use: https://app.constantcontact.com/pages/campaigns/email#/edit/activity/297fd634-dee7-4f24-8cae-b71132d72f74 it appears to be a mess. Even the suggestion-sending is unfriendly. Give the user the ability to start with a full blank, uncluttered 8 1/2" X 11" page window-- as it is now it is a very small unfriendly window. Allow for the ability to create text boxes and drop text of images on the blank page. Allow for resizing of text boxes or images independent of the home blank page. --Thank you! Louie (813) 310-1990--cell

KittredgeC · ‎12-13-2024

I see that you changed the way that contacts are listed, adding "SMS status" and removing the date they signed up. But I still need to be able to sort the list by the date they were added. It's very useful to see it on the list. Please add it back.

ColinHuronCoC · ‎12-12-2024

Hi, I’m looking for a way to automate (as much as possible) the process of emailing my WordPress blog posts to subscribers who have specifically requested to receive them as they’re published. I already have a dedicated list in Constant Contact for this. Here’s the situation: Currently, I use Microsoft Power Automate to pull the RSS feed and send each article via Outlook (Business 365). However, I manually manage the email list, which is fine for a few subscribers but will be unmanageable as I roll this out to hundreds of members. What I need is a solution in Constant Contact that allows me to: Import or pull blog content (preferably via RSS) directly into a campaign without manually copying, pasting, and formatting each article. Automate the process of sending these emails when a new article is published, or at least streamline it to minimize the time spent. Does Constant Contact have tools, integrations, or workflows to help with this? I’d love to hear about any features or third-party integrations that might suit this purpose. Thanks in advance for any guidance!

KateL161 · ‎12-12-2024

this feature used to be available but as you all so pleasantly point out - you've gotten rid of it..it's getting to a point where I am about to cancel my service with you. My company has been a customer with you all for many many years and this is just an utter disappointment. It has caused customer frustration and loss and wasted our time tremendously. I could think of a lot of ways I'd like this issue to be remediated, however, I just want the feature back.

MicheleR55 · ‎12-11-2024

Hello, It would be wonderful to see the data labels in the graph view. Possible? Easy fix?

L323710 · ‎12-11-2024

If I want to send out a card to the university that has graphics on the front and greetings on the back, it would be awesome if it could be clickable so it turns around to see the backside; that way, both sides will be visible.

francesclarkcenter · ‎12-10-2024

I would love to be able to organize my tags in categories and sub-categories. Individuals tagged with a sub-category tag would automatically be tagged with the larger category, too. Thanks for considering!

MasterGardenerFoundation-KingCounty · ‎12-09-2024

Hello, It has come to my attention that when needing to transfer roles among users that you are supposed to update the account instead of changing the role the user has. It would be easier to manage when an organization needs to change account owners or an role that the current account owner can transfer the role to an existing user instead of erasing all the current owners details and forcing them to make a new account. The purpose of having accounts is so that things can be tracked, so it doesn't make much sense to me to have an entire account updated instead of the account role moving. Additionally, you should be able to have more than one account owner, so there isn't a bottle neck in smaller organizations.

user88834 · ‎12-06-2024

It would be really helpful to be able to see and retrieve a previous version of a contact list, just the way we can see version history of word or excel files. These versions should also be retrievable. Would save a lot of time, effort and stress in case of a mess-up!

user17551 · ‎12-06-2024

Please provide a solution to bulk create Tags by uploading a CSV. I'm migrating from another email provider and have 100+ tags for my contacts. I just found out today there is no option to bulk create Tags in the Constant Contact system. So, the only option is for me to MANUALLY create 100+ tags before I can upload my contacts into the system. This is incredibly frustrating and should be a simple solution! I can't be the only customer that has hundreds of tags to migrate into the system. If Constant Contact allows up to 500 tags, obviously there is acknowledgement that people are using many Tags to help manage their lists and segments.

CandL · ‎12-05-2024

Hello -- writing to express a need for personalized greeting details (think a leader's name or an associate's name) within a long-running automation (think 5 months) to not update based on other, unrelated lists being updated with new information (think a different associate's name being tied to the leader name for a separate campaign). The fact that the personalized detail (in our company's example) changes out often, it's hard to do any sort of automation that is personalized and long-standing, because our leader's have multiple associates we communicate with them about, and so the name in that field is constantly updating.

BrittanyS77 · ‎12-05-2024

Currently, the feature allowing us to share newsletters directly to social media is incredibly helpful for broadening our audience reach. I’d love to see a similar capability extended to event registrations. Specifically, it would be fantastic to have the option to post an event—along with its details and registration link—directly to social media platforms like Facebook, Twitter, and Instagram, straight from Constant Contact. Here’s why I believe this feature would be a valuable addition: Increased Accessibility: Many users want to streamline their workflow by managing email, events, and social media promotion from one platform. Enhanced Engagement: Sharing events directly to socials would allow us to reach followers who might not yet be on our email list but are interested in our programs. Time-Saving: Integrating this capability would eliminate the need to copy-paste event details and links into separate social media posts, reducing redundancy. As a small business owner, my mission is to make educational programs accessible to as many people as possible, and your platform already helps me achieve that. This enhancement could take things to the next level, allowing more businesses and organizations like mine to better connect with their communities.

Product Ideas

Ability to Track Clicks on Landing Page Engagement

AI- Disable AI In The Account

My Account - Ability To Use Username/Email Taken by Expired or Canceled Accounts

Questionnaire

Head count on RSVP's

Stop the Pop ups

SMS - applying selection criteria not available

Generate a Permalink for draft emails

make blank page easy to use.

Put dates back on contact list

Automated RSS Feed Email Option

Add coupon as an Action Block

Graph view

Double sided card!

Contacts - Ability to Create Categories for Tags

Multi-User: Ability To Have Multiple Account Owners

Contacts - Recover/Backup Lists and Contacts, Undo button to undo edits/upload made to contact lists

Contacts - Mass tag creation, want to create tags through import

Greeting Details in Automations shouldn't change

Event sharing on the socials

Getting Started with Ideas

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