Non-openers - resend

LindaR5929 · ‎03-28-2025

If we need to modify the lists being sent to non-openers before it's resend, that would be helpful! Thank you.

AlexF04 · ‎03-26-2025

Dear Constant Contact, I have been using CC for many years, and on the login page, for years there is the same photo and playful graphic about data flow with a young girl looking at her computer. My first thought that comes to mind is a school-age lesson plan. And even though this person is adorable, I feel a better choice might show a more contemporary scene with a more sophisticated or contemporary graphic to portray a more serious business tool that is Constant Contact. Please change the graphic on the login page to portray something a bit more serious. I am surprised that you don't change this often to keep your own marketing tools fresh and current. Thanks for allowing my personal opinion.

user960720 · ‎03-24-2025

make the logo more discrete please its too big and flashy also i do not want to add my address, name at the bottom i work from home and work alone. please have an option to remove the unsubcribe feature as not everyone sends out masses of cold emails, i send direct tailored emails to an individual at a time.

user710735 · ‎03-21-2025

Hello, we had a request to add an opt-in form specifically for SMS messages only. It seems that currently there are no options to create a form without requiring an email. I understand this is the anchor field / dataset for your system, but there should be a work-around for this if you are going to offer a paid SMS service.

PPIHC · ‎03-17-2025

It would be great to be able to use italics or bold in the email subject line.

user203674 · ‎03-12-2025

Is it possible to change the interface so that when you type into the lists selection box is uses Contains or Like. Like it used to. Currently you have to be exact. Example - If I want to add to every list that contains WLS I have to type Welcome - WLS then Lapsed - WLS then Sustainer - WLS where before I could type WLS and select all 3.

ChristianH575 · ‎03-11-2025

I have two ideas. 1) Branch Automation Based on Segment Membership: This should already work, but it doesn't (may be user error, but I've talked with support, and they said it's an actual issue). I have an automation that sends Email 1, and then a segment captures anyone who opened Email 1. The automation then splits into two branches: contacts in that segment, and contacts not in that segment. This seems like it's a function in Constant Contact, but it's not working. 2) Trigger Automations Based on Segments: This is pretty straight forward, but once a contact enters a segment, trigger an automation. Both of these would be super helpful.

NSDN · ‎03-11-2025

please change the photo on your home page. its been the same girl i think for a year. change it up every 3 months or so!

UnitilEnergy · ‎03-10-2025

Looking to apply dynamic content by tag instead of contact field as it's much simpler to bulk edit contact's tags than contact fields.

SteveB754 · ‎03-07-2025

I would love to stay top of mind of my email data base thru social so a custom audience ad

SnapNHD · ‎03-07-2025

From Segments, I can bulk edit "add to a specific list". PLEASE PLEASE add a bulk edit option "REMOVE from a specific list". I currently have to remove each one individually.

CathieC6 · ‎02-26-2025

I would like to be able to see the lists that a particular email was sent to. That information could be part of the reporting. I've wanted this for years and finally thought to submit the idea! Cheers,

KrisC126 · ‎02-21-2025

I see you no longer allow copy / paste of multiple emails which is horrible for me. At the end of each week I copy and paste my emails over. Sometimes there's quite a few. It's a horrible change that my whole office is upset about. PLEASE CHANGE THIS BACK!!! There's over 20 of us using your product here, all of which are upset!

GailM71 · ‎02-19-2025

I want to be able to search by Engagement based on how many times was the email opened or create a report.

StacieB23241 · ‎02-18-2025

Hello, We love the look and feel of the updated CC Events platform. What we liked from the old platform was the ability to periodically eyeball event registrants by name on screen without having to download a registration report. It allowed us to easily note when VIPs had registered, among other things. Now, with only the email included, if the email address is unfamiliar we have to run frequent registration reports to get names of attendees. Would you consider displaying first name and last name on the event registration screen? What is not important is the registration ID, by the way. Screen shot below. Thank you.

HosparusHealth · ‎02-13-2025

Would love to be able to "favorite" or "star" some of the templates in your library. Sometimes I see some that I think will be great to use down the line, but not what I need in this instance, but then I'm afraid I won't be able to find/come back to what I like later.

WilliamS320 · ‎02-12-2025

Hello Constant Contact Team, I would like to propose a new feature that allows users to create flyers automatically from email submissions. The idea is that when a user sends an email with key details, the system would generate a professional flyer based on the content. This feature would save time by eliminating the need for manual flyer creation, ensure brand consistency by following design guidelines, and make it easier for users to generate promotional materials directly from their email content. Please let me know if this is something your team would be interested in exploring.

JenniferP18 · ‎02-12-2025

Just letting you know I switched away from the "new experience" because the dashboard isn't useful. It can't be customized to show the stats that are most important to me. For example, I don't want to see "total contacts" - I only care about "subscribed contacts". If there is a way to make changes like that or customize the new dashboard view that I'm missing, let me know. Thanks!

bethK3 · ‎02-11-2025

Hello, Please add a way to track the # of contacts over time for certain lists (and the whole list). I am benchmarked on the growth of one particular list, and I want to be able to pull contact reports say of contact growth (or not growth) over a calendar year, or two quarters last year, or a fiscal year, or two fiscal years, or custom dates. I know I am not alone in this -- plenty of marketers have these benchmarks we are trying to meet, especially now that a lot of orgs/businesses are realizing that they own their email list and that's where the gold is. Please let us have insights into what's working! (And save us time in pulling these reports. I am doing this all manually right now and that is ridiculous in 2025.)

MariaB9831 · ‎02-11-2025

Hello, I would like to send an automated donation receipt to customers who make a donation via our stripe account.

Rhiannon1013 · ‎02-10-2025

I would like a "reset all" button for formatting to start the backgrounds, borders, fonts, colors, etc from scratch without losing the content.

IshaniB7 · ‎02-06-2025

It would be convenient if we can see who replied to an email that is sent out on constant contact instead of seeing it only through the inbox of which the email "reply to" is set on. Another feature that would be nice is to have a CC feature available so we can send emails out and have somebody else be in the loop of those emails too.

LauraG66 · ‎02-03-2025

Please allow this site to be in dark mode. A toggle would be nice so that you can view the content in light mode.

L982299 · ‎01-31-2025

Hi! A report that shows all activity by contact would be very useful. Right now I'm looking at each email sent to see what click shave happened and by who plus who has visited landing pages etc. and then manually combining to provide our sales team for follow up. One report that shows all activity made by contact filterable by date would be great!

user1373479 · ‎01-30-2025

In the Library, it shows the Date added / File added date. When we use the "Replace file" feature, it would be great to additionally show when the file was updated (and still keep the original date shown). But there's no way to tell if the file has changed. Thank you!

JimmyD06 · ‎01-30-2025

Would it be possible to add a larger list of emoji's for 2025. Would love to use more emojis in the email subject lines.

Closemeg · ‎01-29-2025

I'm a graphic designer so I'm use to using layers when creating a graphic. Currently the tools in constant contact are easy to use, but creativity you are limited. If you were to emulate graphic design software tools like using layers. You would be able to do things like place a button on top of and image or add text on top of an image, instead of having a block to add a button than can only go above or below an image or text. You could have a general user or advanced user option where the tools are simplified or more advanced to cater to the users comfort zone. I hope that makes sense.

SusanD738 · ‎01-29-2025

I signed up for the basic SMS plan. I wasn't able to get my test SMS to send to me b/c I didn't push 'Schedule' blue button twice? I got on your support line and got my problems solved. I've been so busy sending emails, that I forgot take advantage of my monthly 500 SMS plan. I think you should allow people to opt in to reminders—if you have messages remaining or if you have failed to send any SMS-send people an email or text. SMS will be a powerful part of my marketing—and I already promote Constant Contact. If I was having a good SMS experience (eg: if you reminded me to use my plan) I would sing your praises even more! Thank you for listening!

L19733 · ‎01-27-2025

Hello, Can you add a photo for the contact? Angela

OlympyaB8 · ‎01-25-2025

Good morning! Let me start by saying I LOVE your services! Suggestion is that I wish the app was more user friendly and had more capabilities. We are using your platform for church ministry communications-sending texts is easy and a quick way for us to communicate, however, we currently have to do all the SMS. sending from a desktop as the app does not support it. I wish there was an easier and quicker way to send text messages while on the go.

TedL806 · ‎01-22-2025

Hello, I realized after I hit send, that I missed one edit in my email. I'd like to be able to edit before the resend (A/B Test) and can't without starting over. Thanks,

Andrea883 · ‎01-16-2025

I love your content generator and use it constantly to help with email and social media posts. I am going to start a blog on my website and I think the option of a Blog would be very beneficial not only to me but other customers as an option in addition to Email, Announcement, and Newsletter. Humor would also be a great addition to how you want to spin the generated content. Thanks for all your great work!

EllenL27 · ‎01-16-2025

We have had a longstanding account with Constant Contact but when it came to developing a patient-communications database for marketing purposes, we discovered that CC emails are not end-to-end encrypted nor is the email database storage encrpyted/safe for PHI. We switched and now send monthly emails . The security is great but it lacks many of CC's great features and is very difficult to work with. When will Constant Contact develop a truly end-to-end HIPAA compliant feature that allows us to come back for these marketing emails? I can't believe CC is so far behind on this. Would love to know if this is in development. A BAA agreement along is not sufficient.

ElliotC02 · ‎01-13-2025

I currently use CC as a communications tool for several local governments. These clients frequently need emergency communications to be sent ASAP to the community. We have designed several customized, saved templates for these communications. Unfortunately, if we are on the scene of an emergency and needing to send out information, we are unable to access these saved templates from the mobile app. This is serious deficiency on the app (iOS). The inability to access saved templates on the app prevents us to from sending urgent communications when away from a computer. This defeats the purpose of having a mobile app. This needs to be addressed ASAP by the app team.

AnastasiaW2 · ‎01-10-2025

Suggestion to have a "deactivate and delete" option when deleting an account manager from the "manage users" page. I wouldn't have known that a "delete" option would magically appear as a drop-down menu option after having selected the "deactivate" option. Thank you for your consideration.

MarkA494 · ‎01-09-2025

When I go to my "Reporting" tab, I only see data for emails I schedule but not for emails that are part of an automated sequence. The vast majority of emails I send now are from automated sequences, and it would sure be nice to see in-depth stats for those emails.

MarkA494 · ‎01-07-2025

Hello, When building custom automation paths, it would be very helpful to be able to duplicate an element within the path. IE: I want time delays between my emails that are all 1 day. If I drag and drop a time delay onto the timeline, they are all 1 week by default. It would greatly speed up the process by being able to duplicate the elements. Thank you,

L28866 · ‎12-31-2024

It would be very nice to be able to pull event registrants straight from the event info and into a list on here

RetrouvailleRegional · ‎12-21-2024

Hello, It would be nice to know the date of each click on a landing page link so you can connect increased traffic it to emails sent or marketing events, even if it was a visitor and not a contact visit.

HolyCovenantUCC · ‎12-20-2024

We are greatful for each of you! Might we get a button to opt out of AI generated materials? We prefer the artistic writings and imagery of the human kind. Thank you.

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