new look of user interface

0 Votes
While I understand that it is essential for platforms/companies who offer social media interactions to stay relevant and current, I am very discouraged by the complete overhaul of the user interface. For several years, I have been more than 100% satisfied with CC, its platform, and its customer service. I recommend it to every one I meet. This change is troubling, and (seemingly) unnecessary, resulting in a much more "clunky" interaction with the home screen. Thank you for taking time to read my feedback.
Status changed to: Open Questions

Hi @MerrillJ8 


I apologize for any inconveniences caused by any of the updates we have made. What specifically has been updated that you do not like? We're always open to ways we can better our user's experience so having any further details on his is helpful information for us to have. As for your experience with your homepage, can you describe the "clunky" experience you're having? Does this happen only after logging in or even when moving over from a different tab in your account? 


Status changed to: Closed - No Action

Thank you for taking the time to post in the Community. We haven't heard back from you so we are going to close this idea. This doesn't mean that we aren't listening to your feedback! If you would like to continue the conversation, please feel free to reply here in the Community or vote on any of the other open ideas to let us know what you would like to see.

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