Receive Notifications Each Time Someone Signs Up

I would love to be able to set up an alert when someone joins one of my contact lists!

25 Comments
Patrick_W
Moderator
Status changed to: Voting Open
 
JuliaL823
Occasional Participant
I need to urgently get real time email notifications of contacts that fill out a sign-up form to a any and all lists, be it a new list or not.
Patrick_W
Moderator
Status changed to: Voting Open

Great feedback @JuliaL823,

 

I'm opening your idea up for voting. 

AricJ3
Member

You give us the ability to send a welcome e-mail right when someone signs up... Why can't we get an e-mail sent to us when they do or add the option of CC'ing ourselves on the welcome e-mail they receive?

GroomersProT
Occasional Participant

I would like to receive email notification when someone completes a form.

 

We are using an inline form to collect catalog requests:

 

A customer completes the form to request a catalog.

We use the form to get the mailing details to send the catalog.

 

Currently, we have to check the list regularly to see if there are any new registrations. An automated email notification would be better - we would be informed in a timely manner and also identify who was new to the list. We would not be reliant on human memory to keep tracking.

AlisonW45
Participant
I wish your email notifications would tell me who joined which list. This would save me so much time and money!
MaureenN3
Occasional Participant
I am created a new WordPress website with an opt-in (Mail Munch). I was hoping to get an automated notice when a new client/visitor sign up. But so far CC doesn't offer that. It would be an improvement--need more dynamic interaction vs. static response with new sign-ups. I'm sure that this could be easily added software wise. thanks

+1

MerrittG
Regular Participant

How is this not a feature?

MelissaI50
Regular Participant
It would be incredibly helpful to have the option to receive an email notification each time someone signs up through one of our forms. We have demo forms out there and we need to know as soon as they come in so we can follow up right away. I have the daily report set-up, but we really need real-time updates. Thanks!
Candace_M
Employee
Status changed to: Voting Open

Hello @MelissaI50,

Thanks for submitting this awesome idea to us! I will be opening this up for voting so customers like yourself can vote and comment on this idea! 

MikeS4159
Consulting & Training

I just created a email where customers can sign up for a free consultation through the landing page built on your site and i was told that there is no way for me to be notified when someone does sign up . Rather i will only get a report at the end of the day. This sounds like it would be something easily available. I guess im a little surprised to find out its not.

KentS092
Participant

Yes that would be very helpful for me, too! Second best would be to sort signups by date received, so you could look up several times a day and see what's new. But I'm told that option is not available, either. Does anyone have a solution for this?

NisandaA
Frequent Participant

I manage several different websites that all require different email lists. It would be absolutely incredible if I could receive an email notification when someone signed up on one of the email forms I have embedded in my various sites. 

AydinK41
Participant

Constant Contact needs to make this a feature now.  Seem so easy!  I'm missing contact requests because i don't get a real-time email when someone joins a list.  Please make this a feature!!  

MonroeCountyBDC
Regular Participant

I agree, this would be a great feature!

SeanP633
Participant

Yes, Please!

AlieshaH9
Participant

YES! I was shocked to learn I didn't get real-time notifications when someone signed up. I do not like the daily summary report as it doesn't identify the signup form. It makes follow up a very tedious task.

SeanK260
Regular Participant

I'm a new customer and am also surprised that this still isn't possible after several years of customer's asking for it.

 

These are two features that we need:

 

1. Instant email notification that someone signed up for a specific list. Learning that someone signed up at the end of the day isn't sufficient for our business.

 

2. We need information about which users signed up for which lists in all report emails. We're using the tools that Constant Contact provides to create multiple sign up lists for different purposes. Combining all those different lists' sign ups into one email is not helpful unless it shows who signed up for what.

 

This is a great opportunity to save your clients time and increase your reputation. As it is now it's hard for me to recommend this service.

MichelleH240
Participant

Hi can we have a notification email as each new contact or enquiry send in there details.

 

this is to respond to a customer quicker to an enquiry on a special offer.

 

Russell

Frankie_P
Moderator
Status changed to: Open Questions

Hi @MichelleH240  does our subscriber activity report email help fit these needs?

Frankie_P
Moderator

Reply from @MichelleH240 

No, I’m looking for an email per new sign up ?

Frankie_P
Moderator

Hi @MichelleH240 thanks for clarifying this request for us! At this time users do not have the ability to receive immediate email notification of each new subscriber and update. This is however a feature we are continuing to collect requests on. In the meantime we have merged your post into a larger thread on this idea.

Frankie_P
Moderator

Reply from @MichelleH240 

Great, it may be easier to produce a new enquiry form that goes directly to email rather than amend the existing system.

SeanK260
Regular Participant

We would really love to see this simple feature: an email notification when someone completes a form or sign up that contains the user and landing page info.

 

As it is now, I don't recommend to my clients use Constant Contact for any kind of forms or list sign ups because they will have to manually check each individual landing page to discover new sign ups. In some cases my clients have many landing pages meaning multiple checking each of these manually and reporting new sign ups. It's really a PITA.

 

If they don't do this religiously they will miss sign ups and potentially miss the opportunity to reach the client as many of these forms are "We will call you ASAP" kind of forms which require quick responses. My clients want to know immediately that someone sent a request so they can reach out to that person personally or send a welcome email.

 

We've resorted to using other tools to create our contact forms and email sign up lists and then manually uploading those contacts into Constant Contact. This is a time consuming and error-prone way to do it. Without the option of actually knowing when people submit forms and signup for contact lists we are stuck using two systems and Constant Contact's form system has no little to no value.

 

After four years of people asking for this feature it reflects poorly that Constant Contact hasn't added this email notification feature or at least explained why they won't.

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