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ASAP ned to talk to ..

Regular Visitor

ASAP ned to talk to ..

please call men asap i just spent hour on line adding contacts and now i was logged out..2nd day in a row !

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CTCT Employee

Re: ASAP ned to talk to ..

Hello @MichaelO1974,

 

Thank you so much for coming to us in the community and I apologize you are having those issues! As we are an inbound call center I would recommend the fastest way to receive help would be to call in. But, if you are unable to do so you can also email us at social_support(at)constantcontact(dot)com or reply back with more specifics about what is happening. Are you receiving an error message? Is the page being left open without activity for extended periods of time? I have found that when manually entering contacts doing around 15 contacts, then uploading, can help the page to not time out as browsers do need to constantly update. I would recommend trying that to see if that helps.

 

Thank you again for reaching out to us in the Community!

 

Sarah_K
Community & Social Media Support

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