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Events - payment status not applicable and no promo code

Occasional Contributor

Events - payment status not applicable and no promo code

We are holding a gala event. Someone signed up for 5 tickets and their payment status says not applicable. There is no promo code listed either, and it shows 0 balance. Can anyone explain?

Thanks!

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Moderator

Re: Events - payment status not applicable and no promo code

Hello @AmieH. I looked into your event and I found the registrant in question. I am going to email you directly since there is some private information that needs to be mentioned in my reply and I did not want to post that here in the Community. 


Caitlin M.
Community & Social Media Support

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