I make event registrations quite a bit for camps, retreats, day events, etc. After I get into the event registration and make way down to the 'Allow registrants to join my contact list', it's quite often that I have forgotten to make an email list. It's easy to just come back to it later and select this list after I create it, but it would be so much easier for me to have the option to create a new email list at that moment, inside of the event registation. There have been a handful of times I've forgotten to go back and change it and then people are upset that they can't register because the system is showing they have already registered because I used an old event as a placeholder.
Few issues and suggestions...
"Add to Calendar"
|3.||The text in the confirmation message (that shows up after registrant submits) should be editable. It should have a tool bar like the one for this post so we can emphasize the next steps with styling.|
|4.||The confirmation email looks really outdated and messy. It would make sense that it at least is the same theme as the rest of the event campaign. Ideally, I'd like to be able to edit it just as I am able to edit the invitation.|
|5.||Events in general -- please add a "category" feature!! that way we can categorize events. Like all my online webinars would be in one spot, and all my conferences in another, etc...|
When is your event? section needs date flexibility for multi date events or exclude add to calendar.Status: Voting Open
It would be very helpful to be able to change the format of the registration page... ie move sections around. For example, the section where people choose the items they would like to purchase (which is under settings not registration) falls at the very bottom of the registration page. I would like to add a few comments below this section such as Questions or Cancellations contact info. Unfortunately, that is not an option so I use fields ABOVE the fee section to include information which should fall at the end. Please allow us to move the sections in the final format or at least choose the order they fall in like you do in the form fields section.
I would like to the Event Management System be able to establish a Waiting List in the order that respondents reply when the event max is reached or the event is closed. This list could be accessed to find replacements when someone cancels or if the venue is expanded because of an overwhelming response. Without knowing how many have tried to register and couldn't it is hard to know how successful the event actually was.
I went through the process of creating a survey, but not until I spent time working on it did I realize you needed to pay extra - I think it would be beneficial to include this information at the beginning, as it was incredibly confusing and frustrating. Then, when I clicked the link to learn more about the costs, etc., the site continued to time out...so after an hour, I'm still not sure if it's part of the tool I can use or how much it's going to cost.
Dear Constant Contact, In the future, I'd like to suggest that the company look into allowing subscribers to edit the registration page. Currently, the CSVANW is having a youth event, which youth are asked to submit an application. However, the CC registration page has a button that says, "Register," which may be confusing to applicants. I just called your help line and I understand there is no way to change that. I hope that in the future there could be a way to change that. Sincerely, Kim Baca Marketing & Communications Consultant
It would be incredibly useful to allow document links or URL links on the registration page. If I have an additional document which I would like people to access when they register (such as an itinerary), I need to be able to do that on the registration page RATHER than the invitation page. I have found people don't want to go back out to the email invitation after they have registered to get documents. They would rather have that option on the registration page.
I've asked for this many times before:
Create a functionality that allows us to search within all our event registrations for registrants. I get requests all the time: "I attended one of your programs, but I don't know when or who the speaker was. Can you send me a certificate?"
I have to guess what they attended, or the general time of year they attended, etc., and then open each event to search for them.
Please add this!
Please provide functionality for registrants to edit thier own registrations after they have submitted them. IT is time consuming to handle that task on an administrative end and most guests don't make the effort to email me to do it for them.
We have an annual conference, and also offer pre-conference workshops as "Items". It would be more helpful on the Registrant List for me to see what they signed up for than the date/time of the registration. I have to go into each persons details to see whether they paid regular vs. student rate, and whether they just signed up for the conference or also selected pre-con workshops.
I am using Constant Contact for registrations for a church Summer Camp. We need separate registrations for each camper. We are having a problem with parents who are trying to register more than one child. The limit of one registration per one email address is VERY FRUSTRATING!! There should be a way to allow the same email to register more than one participant for an event. Please call me if you need clarification on my problem:**Removed By Moderator**. Thank you!!
I just went through the process of creating a facebook ad to coordinate with a CC email compaign. I discovered two things that we're not clearly communicated when I started: 1) I need to have a FB business page in order to do the FB ad via Constant Contact (fortunately, I do have a FB business page); and 2) that AFTER the ad is completed it will then show my FB profile image and sponsoring name of business. However, I will never see or get to actually test the FB ad before or after it's sent out.
To me, this is ridiculous. When the FB support person answered my question "why?", I was told that I wouldn't want to waste 1 of my 10,000 ad postings on myself. Really? Of course I would! Why should I create and pay for an ad the final version of which I cannot even see!!
You guys should correct this.
It's frustrating that I only have one welcome message. I'm running a campaign to download an e-book, but they won't get an immediate email with the download link. And I don't want everyone who signs up for my newsletter to get the e-book only a very specific list. Without this ability the Autoresponder feature is not fully built out.
Our organization is a small nonprofit that looks to save wherever we can! It seems crazy to be paying for separate donation pages, when we pay to have that as a featuer in our CC account. However, we're not able to use the CC donation pages because of the severely limited custom options. By forcing the page to show how much money is raised (solely online) our donors wouldn't see the checks, cash, or matching money that's come in, and therefore our totals would always be off. We also have multiple programs--listing a designation for a gift is not an outdated or abnormal request. Why isn't there an option to add additional fields? Similarly, we update all our contact information through donations...we need to be able to ask for a person's address.
We love the modern and simple look of the CC donation campaign, but we need more options!!