Adding Subscribed Names to a New List

[FirstNameL563035]

The process seems very user UNFRIENDLY! I'm trying to create new list, and when I enter a name I get a message that the name is already subscribed. That's all - no instructions on how to proceed or how to add a subscribed user to a new list. Live Chat send a message saying they can't help.

[Frankie_P]

Hi @FirstNameL563035 what are the steps you're taking to add a contact into a new list? Are they contacts already in a different list? Can you please provide a screenshot of the message you're receiving?

[Frankie_P]

Thank you for taking the time to post in the Community. We haven't heard back from you so we are going to close this idea. This doesn't mean that we aren't listening to your feedback! If you would like to continue the conversation, please feel free to reply here in the Community or vote on any of the other open ideas to let us know what you would like to see.