Let's Play Bingo in Week 4 of the Ready, Set, Send Challenge!

Allow customization of mobile view

Currently, emails are automatically configured for mobile view. However, this feature has errors and is aesthetically unpleasing. I would love to see the ability to edit/customize both the desktop and mobile views.

Top Answer
Frankie_P
Employee

Hi everyone,

 

Thank you all so much for taking the time to explain to share your feedback on this feature request. We’ve compiled and discussed this feedback you’ve shared internally. There are no immediate developments pertaining to this request, but we are continuing to share the feedback and use cases discussed here. We will mark this as Acknowledged and will post any updates we may hear from our teams.


62 Comments
Ariana_L
Employee
Status changed to: Voting Open
 
SueM890
Rookie

I completely agree with this. I would love to see this as an option. A lot of our photos appear too large and overshadow the content of the email. Would really love to see this change!! 

Hannah_M
Employee
Status changed to: Closed - Not Enough Votes

There haven't been any additional votes on this topic since it was posted so it is being marked as closed. If you would still like to see this feature or have new feedback please let us know! 

Tagg_Design_Inc
Brand Visionary

We're still interested in this feature, even though you guys think nobody's interested. :smileyface: When we use a staggered layout - image to the right of text in one row, image to the left in the row below, etc. the mobile view puts it as follows: Image, text, text, image, image, text, text, image... etc.

 

Would love to be able to tweak the mobile layout so it's: image, text, image, text, image, text.

 

Make sense?

TransPharm
Marketing Legend

Exactly! I'm surprised this isn't already a feature, especially considering the majority of Constant Contact emails (60.03% on average in January 2018) are opened on mobile devices AND a Constant Contact study found that 75% of users are "highly likely" to delete an email if it isn't optimized for mobile viewing!

 

Sources:

https://knowledgebase.constantcontact.com/guides/KnowledgeBase/5409-average-industry-rates?lang=en_U...

https://marketingland.com/study-75-of-smartphone-owners-claim-they-are-highly-likely-to-delete-email...

SteveD2
Rookie
Please develop a way to edit the mobile version of CC. It is very hard to get the photos to look right on the mobile version and the newsletter. They come out very large. Wix.com has a mobile edit on their site. This would be GREAT!!! It takes too much time to resize photos in the library.
Patrick_W
Employee
Status changed to: Voting Open
 
LEINTL
Rookie

Yes please make editing available in mobile view. You might look at how WIX handles the same issue for their web building tool. Thank you.

Juliac796
Rookie

It'd be nice to have the option of stacking vs not stacking on mobile, as well as to control the image size on mobile. 

AmyE7336
Rookie

Yes to mobile view editing!!!

Resources
Getting Started with Ideas

Welcome to Ideas! This board is dedicated to providing a space for our intrepid users to provide personal insight and feedback on additions and enhancements they’d like to see in your Constant Contact account.

Read more
Announcements
What's New?

See the latest Constant Contact product release notes and updates.

Learn More