Allow customization of mobile view

Currently, emails are automatically configured for mobile view. However, this feature has errors and is aesthetically unpleasing. I would love to see the ability to edit/customize both the desktop and mobile views.

Top Answer
Frankie_P
Employee

Hi everyone,

 

Thank you all so much for taking the time to explain to share your feedback on this feature request. We’ve compiled and discussed this feedback you’ve shared internally. There are no immediate developments pertaining to this request, but we are continuing to share the feedback and use cases discussed here. We will mark this as Acknowledged and will post any updates we may hear from our teams.


64 Comments
SunshineB
Rookie

I agree. Please make the feature available soon. The mobile view is not pleasant, as much as I have tried to insert spacers or other features to prevent the pictures to size up for the mobile version I have not been successful.

 

How can we resolve this?

JohnP3455
Campaign Collaborator

Agreed.  It's 2024 now and we still don't have this feature. It would be really great if I could customize the mobile view rather than relying on automatic configuration.

OliviaT798
Rookie

After reading reviews.. requests have been unanswered since 2017 to be able to edit the mobile view.  after spending DAYS making my newsletter PERFECT, only to find it looks terrible on mobile view. The only solution is to make the images smaller, which completely diminishes the quality. Tell me how that makes sense? We are two weeks away from 2025, I don't understand how this is still a request from clients after 8+ years. 

 

Waste of a heck of a lot of valuable time. 

NeilS90
Rookie

I can’t believe this hasn’t been addressed at the end of 2024. Spending lots of time designing a newsletter just for it to be arbitrarily changed by whatever Constant Contact deems appropriate in the mobile view is horribly frustrating at best.

Resources
Getting Started with Ideas

Welcome to Ideas! This board is dedicated to providing a space for our intrepid users to provide personal insight and feedback on additions and enhancements they’d like to see in your Constant Contact account.

Read more
Announcements
What's New?

See the latest Constant Contact product release notes and updates.

Learn More