Collapsible paragraphs

We would love an option that allows for lengthy paragraphs to have a collapsible ability that had a "read more" button. I see that you have a button for "read more" but this links to a website. We would rather it collapse the text to "read more" button. Thank you, Carolin Wood at Cornerstone Fellowship

Top Answer
Kyle_R
Employee

Hello,

Thanks for all of the feedback, this is a popular request. We are updating the status of this to Under Consideration while we look into the best way to implement this. This is a request we’ve been monitoring and considering. When you see this feature on websites, it is typically achieved with JavaScript which isn’t supported in most email inboxes. There are some other ways in which it could be implemented, but we would need to make sure it works as intended across all email clients. Some may not support the code required, which is why we haven’t been as quick to act on this. Additionally, linking off to a website via a hyperlink or button would generate click data which can be important for gauging interest and the ability to follow up with interested subscribers. One thing to consider is that collapsible sections wouldn’t allow for that same level of insight. We do see how it is useful from a design and layout perspective though.

We’ll keep this thread updated on any advancements.


56 Comments
ViveG
Rookie

Yes, please, ditto!

SuzetteB72
Campaign Contributor

I'd like to see this used more broadly and have accordion style sections. For instance, we are an arts organization and I'd like to have the "theatre" section open and all other sections closed until you tap or click on it. So if you want to see the "music" section you tap and that section expands.

SuzetteB72
Campaign Contributor

I'd like to add accordion style sections. For instance, we are an arts organization and I'd like to have the "theatre" section open and all other sections closed until you tap or click on it. So if you want to see the "music" section you tap and that section expands. Our emails are getting very lengthy and I'd like to tighten them up.

RoyCloudPTO
Campaign Collaborator

YES please!!!!

hvhibiscus
Marketing Legend

 Yes, I agree that this is a great idea.

BobbieJoRCAS
Rookie

We have long newsletters and this would be so helpful! 

Sumner
Marketing Legend

The "read More" link does not conform to Accessibility standards, so a disabled user or their AI software is unable to know the context of the link and is not warned that it take them off the newsletter. Not good for companies with disabled persons in their organisation or on their list. Band for branding and reputation when you exclude people.

AmyL358
Rookie

Yes, my boss REEEEEALLY wants to me to do this!

CASEL
Rookie

Someone just asked me about this today, and I wasn't sure if this was an option. Looks like it's not. 😪

YenoryO0
Rookie

Yes! This would be a great feature! 

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