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Contacts - Copy / Paste of Multiple Emails gone / being REMOVED

I see you no longer allow copy / paste of multiple emails which is horrible for me. At the end of each week I copy and paste my emails over. Sometimes there's quite a few. It's a horrible change that my whole office is upset about. PLEASE CHANGE THIS BACK!!! There's over 20 of us using your product here, all of which are upset!

Top Answer
William_A
Administrator

Hello everyone,

 

This functionality was not previously considered for development into the newer contacts import system, as our data showed that it was the absolute least used method of adding contacts compared to all the others. As we begin to rollout our new and redesigned contacts experience, feature parity is our top priority when introducing our customers to these new pages. It continues to be a work in progress so we appreciate your feedback as we continue to develop these pages tailored to your needs!

 

For future users visiting this thread, if you're wanting to see the development of this feature request, please give the original post a kudos (thumbs up). If you have one available, please respond with a detailed use case for the return of this function. Please remember to keep our Community Guidelines in mind when posting. Thank you!

 

In the meantime, there are two different ways to access the Paste names & emails feature:
For users on the old experience (blue navigation bar at the top):
Contacts -> Add Contacts -> Type or Paste Contacts

old exp add contacts.png
OR
Dashboard (click CTCT logo top left) -> Click + Add on the Total Contacts box -> Type or Paste Contacts

old exp other add contacts.png

 

 

For users on the new UI experience (Grey nav bar on the left side):
Click blue Create button (top right) -> Add Contacts -> Type or Paste Contacts

new exp add homepage.png

 

If these workaround steps are not working for you, the direct URL to the old type/paste multiple box can be navigated to: https://ui.constantcontact.com/rnavmap/distui/contacts#imports/new_by_email


14 Comments
JustinV84085
Brand Influencer

HORRIBLE decision! You've just added a lot of time to my daily tasks. After 10+ years with CC, perhaps it's time to give a try.

DanielM807
Rookie

Bring back the paste option for adding contacts

Caitlin_M
Administrator

Hi @DanielM807. This option has not been removed. Please see the pinned comment above for the workaround. 

KrisC126
Rookie

Caitlin, very misleading statement.

1. It has been moved.

2. It's on its way out per the pinned comment

Dont say it's just moved when you are planning to get of it and moved it where it's not easily found.

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