General Comment

[KarlF]

Support:

Keep your basic Constant Contact purposes and systems easily understood by 'Non Techs'. Many of your core clients are not IT's as I am not an IT. I am the 'Creative' and not the 'Mechanical'. Your 'Live Support' is why you are who you are! 

Regards,

KF  

[Candace_M]

Hello @KarlF,

Thank you for the feedback? Did you have an interaction with support where you felt that you didn't understand the Tech Speak? 

[Frankie_P]

Because we haven't heard back from you so we are going to close this idea. This doesn't mean that we aren't listening to your feedback! If you would like to continue the conversation, please feel free to reply here in the Community or vote on any of the other open ideas to let us know what you would like to see. Thank you for taking the time to post in the Community.