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Please Add Click-to-Open Rate

0 Votes

Last week, I was able to see the click-to-open rate for each individual email on the Reporting page. But today, all I see is the click rate. Please return the click-to-open rate to that page. It's an important statistic.

1 Comment
William_A
Administrator
Status changed to: Clarifying

Hello @DaveH9 ,

 

According to the hiher level agents I spoke with, the % shown for individual emails in the drilldowns on the overall Reporting page are for click-to-open, regardless of them being labeled as just "click rate." 

 

Are you seeing something different in your account, or are you instead asking for the ability to toggle back and forth for "click rate" vs "click-to-open rate" for the email drilldowns?

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