Resubscribe Notification

[DawnW13]

It would be helpful if an email/notification could be sent to the account holder when a contact has resubscribed.

[Candace_M]

Hello @DawnW13.

Thank you for reaching out with this feedback! I will be opening up this idea so other users can vote and comment on this idea as well!

Do you have a preference on how and when you would like to be notified? 

[WECAN]

I would love it if there was an option to be able to pull a report/list on people who have resubscribed again. This would help in aiding us identify who did so and on what day. Thank you!

[MarianneS775]

Our agency deals with seniors. A New Subscriber Report would be beneficial because seniors unsubscribe and then realize they are not getting our emails then go back in but are not linked to a email group. We have several groups and to offer them a choice can also be a future problem. If we could access a New Subscriber Report we can contact them to find just what they are interested in from our center.

Thank you, your service has been great over the years!

[KarenD67818]

Yes, daily would be good.

[Caitlin_M]

At this time, we do not have plans to include this type of notification in accounts. We have a workaround to find these contacts:

• Create tag called "unsubscribed"
• Add all unsubscribes to that tag
• Periodically either check the permission status of everyone in the tag list by modifying the columns then sorting or export including permission status.
• Remove the tag from resubscribed contacts.

This is a manual workaround but if we hear updates about us revisiting this request, we'll update the post.