Schema for billing and features

[AaronL2978]

Your features and upgrade stuff seems a little mysterious. For example, inaccessible settings don't seem consistent through the interface. It would be better to keep everything active and do upgrades based on volume and add-ons like Google and Facebook advertising.

[Caitlin_M]

Hi @AaronL2978. I apologize if there's been confusion in how you are charged for your account. You can review the Pricing page to see the differences in plans and what's included. I wanted to note that billing for social advertising is not processed through Constant Contact so that is why they are a separate feature to purchase in your account.

If we were to charge for these add-ons, how would you expect to be charged for these? Would social advertising tools like Facebook and Google ads be part of their own offered package, similar to Email and Email Plus?

[Frankie_P]

Thank you for taking the time to post in the Community. We haven't heard back from you so we are going to close this idea. This doesn't mean that we aren't listening to your feedback! If you would like to continue the conversation, please feel free to reply here in the Community or vote on any of the other open ideas to let us know what you would like to see.