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Unwanted changes

0 Votes

You used to be able to go to the reporting screen and if someone had unsubscribed or bounced, you could click on the number and it would display who it was. On the unsubscribed you could see who it was and why. On the bounces you could try to help them, but not any more

3 Comments
Frankie_P
Employee

Hi @JimS41

 

What are the steps you're taking to see this information? Users do still have the ability to view their campaign's reporting, click on a hyperlinked number in the reporting graph, and see the contacts that fall under this category. Were you able to find the information you need following these steps?

Frankie_P
Employee
Status changed to: Gathering Information
 
Frankie_P
Employee
Status changed to: Closed - Not Enough Information

Thank you for taking the time to post in the Community. We haven't heard back from you so we are going to close this idea. This doesn't mean that we aren't listening to your feedback! Please feel free to comment or vote on any of the other open ideas to let us know what you would like to see.

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