Want More Than Last 100 Engagement History

[SunCity]

Is it possible to see beyond 100 emails? I need to be able to prove that person was notified of a post-COVID rescheduling.

[Frankie_P]

Hi @SunCity 

You are correct, at this time contact engagement history only shows the last 100 in the last 5 years. We apologize for any inconvenience this may cause. We have however moved your comment from its original thread to a thread of its own so your feedback may be tracked appropriately. We hope users like yourself can use this thread to share their need for this feature along with how far back are they wanting to see and use cases for why they would want to see this information.

[Frankie_P]

Reply from @SunCity 

It would be helpful to run a usage report by member… In my case, we have an entire community of people who register for event, purchase tickets, etc. I use CC to show them that we did send out information and that they did open items.

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[Caitlin_M]

At this time, contact engagement history will only show the last 100 records in the last 5 years.

We're updating the status of this idea to more accurately reflect its current status with our engineering team, and also made slight changes to the subject line in order for it to be more easily found. We can't guarantee a commitment to deliver on this feature request, but it should indicate some awareness that we have heard your feedback and could be taken under consideration for a future release.