format of emails sent

[LaureG3]

You need to get rid of the DOWNLOAD button and make it easy to just drop a document into your mass email format. People do not DOWNLOAD these documents. Personally, I skip over emails I receive where I have to DOWNLOAD the document. Make your website more user friendly so it's an easy process to get the information out.

[Frankie_P]

Hi @LaureG3

How would you like for documents to be included in an email instead of through a document link?

[Frankie_P]

Thank you for taking the time to post in the Community. We haven't heard back from you so we are going to close this idea. This doesn't mean that we aren't listening to your feedback! Please feel free to comment or vote on any of the other open ideas to let us know what you would like to see.