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frustrated customer

I am so unhappy with the new format that you now have.  I have been a used of your services for many many years and it was always a very simple process to create and sent my e mails.  The new format is beyond frustrating and certainly not user friendly in my opinion.  I have had to contact support regularly and still have issues.  Hoping it gets easier or I will not be sending e mails anymore!

2 Comments
Frankie_P
Employee
Status changed to: Open Questions

Hi @RoslynL what about our updated Newsletter Email Templates do you find frustrating? How would you expect to create your emails?

Frankie_P
Employee
Status changed to: Closed - No Action

Thank you for taking the time to post in the Community. We haven't heard back from you so we are going to close this idea. This doesn't mean that we aren't listening to your feedback! If you would like to continue the conversation, please feel free to reply here in the Community or vote on any of the other open ideas to let us know what you would like to see.

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